14 CFR Part 260
11 sections · Amended 2026-09-15
REFUNDS FOR AIRLINE FARE AND ANCILLARY SERVICE FEES
Authority49 U.S.C. 40101(a), 41702, 41712, and 42305.
SourceDOT-OST-2022-0089 and DOT-OST-2016-0208, 89 FR 32832, Apr. 26, 2024, unless otherwise noted.
- § 260.1 Purpose.
- § 260.2 Definitions.
- § 260.3 Applicability.
- § 260.4 Refunding fees for ancillary services that consumers paid for but that were not provided.
- § 260.5 Refunding fees for significantly delayed or lost bags.
- § 260.6 Refunding fare for flights cancelled or significantly delayed or changed by carriers.
- § 260.7 Affirmative acceptance of an offer of alternative compensation.
- § 260.8 Disclosing material restrictions, conditions, or limitations.
- § 260.9 Notification to consumers.
- § 260.10 Providing prompt refunds.
- § 260.11 Contract of Carriage provisions related to refunds.
Recent Federal Register activity last 25 of 10, newest first
- 2025-12-05RuleAirline Refunds and Other Consumer ProtectionsFR ↗
- 2024-08-12RuleRefunds and Other Consumer Protections (2024 FAA Reauthorization)FR ↗
- 2024-04-26RuleRefunds and Other Consumer ProtectionsFR ↗
- 2023-03-14NPRMAirline Ticket Refunds and Consumer ProtectionsFR ↗
- 2023-03-03NPRMAirline Ticket Refunds and Consumer Protections; Public HearingFR ↗
- 2022-11-17NPRMAirline Ticket Refunds and Consumer ProtectionsFR ↗
- 2022-08-22NPRMAirline Ticket Refunds and Consumer ProtectionsFR ↗
- 2021-07-21NPRMRefunding Fees for Delayed Checked Bags and Ancillary Services That Are Not ProvidedFR ↗
- 2016-12-14NPRMUse of Mobile Wireless Devices for Voice Calls on AircraftFR ↗
- 1997-09-16NPRMTruth in AirfaresFR ↗