Atlas / eCFR / Subchapter D / Part 382
14 CFR · Part 382
NONDISCRIMINATION ON THE BASIS OF DISABILITY IN AIR TRAVEL
1 Legal Interpretations
Authority
49 U.S.C. 41702 and 41705, Pub. L. 115-254, and Pub. L. 118-63.
Source
Doc. No. DOT-OST-2004-19482, 73 FR 27665, May 13, 2008, unless otherwise noted.
Subpart A — General Provisions
6 sections
- § 382.1 § 382.1 What is the purpose of this part? ↗
- § 382.3 § 382.3 What do the terms in this rule mean? ↗
- § 382.5 § 382.5 When are U.S. and foreign carriers required to begin complying with the provisions of this part? ↗
- § 382.7 § 382.7 To whom do the provisions of this part apply? ↗
- § 382.9 § 382.9 What may foreign carriers do if they believe a provision of a foreign nation's law conflicts with compliance with a provision of this part? ↗
- § 382.10 § 382.10 How does a U.S. or foreign carrier obtain a determination that it is providing an equivalent alternative to passengers with disabilities? ↗
Subpart B — Nondiscrimination and Access to Services and Information
13 sections
- § 382.11 § 382.11 What is the general nondiscrimination requirement of this part? ↗
- § 382.13 § 382.13 Do carriers have to modify policies, practices, and facilities to ensure nondiscrimination? ↗
- § 382.15 § 382.15 Do carriers have to make sure that contractors comply with the requirements of this Part? ↗
- § 382.17 § 382.17 May carriers limit the number of passengers with a disability on a flight? ↗
- § 382.19 § 382.19 May carriers refuse to provide transportation on the basis of disability? ↗
- § 382.21 § 382.21 May carriers limit access to transportation on the basis that a passenger has a communicable disease or other medical condition? ↗
- § 382.23 § 382.23 May carriers require a passenger with a disability to provide a medical certificate? ↗
- § 382.25 § 382.25 May a carrier require a passenger with a disability to provide advance notice that he or she is traveling on a flight? ↗
- § 382.27 § 382.27 May a carrier require a passenger with a disability to provide advance notice in order to obtain certain specific services in connection with a flight? ↗
- § 382.29 § 382.29 May a carrier require a passenger with a disability to travel with a safety assistant? ↗
- § 382.31 § 382.31 May carriers impose special charges on passengers with a disability for providing services and accommodations required by this rule? ↗
- § 382.33 § 382.33 May carriers impose other restrictions on passengers with a disability that they do not impose on other passengers? ↗
- § 382.35 § 382.35 May carriers require passengers with a disability to sign waivers or releases? ↗
Subpart C — Information for Passengers
3 sections
- § 382.41 § 382.41 What flight-related information must carriers provide to qualified individuals with a disability? ↗
- § 382.43 § 382.43 Must information and reservation services of carriers be accessible to individuals with visual, hearing, and other disabilities? ↗
- § 382.45 § 382.45 Must carriers make copies of this Part available to passengers? ↗
Subpart D — Accessibility of Airport Facilities
4 sections
- § 382.51 § 382.51 What requirements must carriers meet concerning the accessibility of airport facilities? ↗
- § 382.53 § 382.53 What information must carriers give individuals with a vision or hearing impairment at airports? ↗
- § 382.55 § 382.55 May carriers impose security screening procedures for passengers with disabilities that go beyond TSA requirements or those of foreign governments? ↗
- § 382.57 § 382.57 What accessibility requirements apply to automated airport kiosks? ↗
Subpart E — Accessibility of Aircraft and Service Animals on Aircraft
16 sections
- § 382.61 § 382.61 What are the requirements for movable aisle armrests? ↗
- § 382.63 § 382.63 What are the requirements for accessible lavatories? ↗
- § 382.64 § 382.64 What are the requirements for large accessible lavatories on single-aisle aircraft? ↗
- § 382.65 § 382.65 What are the requirements concerning on-board wheelchairs? ↗
- § 382.67 § 382.67 What is the requirement for priority space in the cabin to store passengers' wheelchairs? ↗
- § 382.69 § 382.69 What requirements must carriers meet concerning the accessibility of videos, DVDs, and other audio-visual presentations shown on-aircraft to individuals who are deaf or hard of hearing? ↗
- § 382.71 § 382.71 What other aircraft accessibility requirements apply to carriers? ↗
- § 382.72 § 382.72 Must carriers allow a service animal to accompany a passenger with a disability? ↗
- § 382.73 § 382.73 How do carriers determine if an animal is a service animal that must be accepted for transport? May a carrier require that a service animal be under the control of the service animal user or handler? ↗
- § 382.74 § 382.74 How many service animals must a carrier transport in the cabin of aircraft? ↗
- § 382.75 § 382.75 May a carrier require documentation from passengers with disabilities seeking to travel with a service animal? ↗
- § 382.76 § 382.76 May a carrier require a service animal user to check-in physically at the airport? ↗
- § 382.77 § 382.77 May carriers restrict the location and placement of service animals on aircraft? ↗
- § 382.78 § 382.78 May carriers charge individuals with disabilities for the damage their service animal causes? ↗
- § 382.79 § 382.79 Under what other circumstances may carriers refuse to provide transportation to a service animal traveling with a passenger with a disability? ↗
- § 382.80 § 382.80 May carriers impose additional restrictions on the transport of service animals? ↗
Subpart F — Seating Accommodations
4 sections
- § 382.81 § 382.81 For which passengers must carriers make seating accommodations? ↗
- § 382.83 § 382.83 Through what mechanisms do carriers make seating accommodations? ↗
- § 382.85 § 382.85 What seating accommodations must carriers make to passengers in circumstances not covered by § 382.81 (a) through (d)? ↗
- § 382.87 § 382.87 What other requirements pertain to seating for passengers with a disability? ↗
Subpart G — Boarding, Deplaning, and Connecting Assistance
9 sections
- § 382.89 § 382.89 How timely must the service required under this Subpart be provided by carriers to passengers with disabilities? ↗
- § 382.91 § 382.91 What assistance must carriers provide to passengers with a disability in moving within the terminal? ↗
- § 382.93 § 382.93 Must carriers offer preboarding to passengers with a disability? ↗
- § 382.95 § 382.95 What are carriers' general obligations with respect to boarding and deplaning assistance? ↗
- § 382.97 § 382.97 To which aircraft does the requirement to provide boarding and deplaning assistance through the use of lifts apply? ↗
- § 382.99 § 382.99 What agreements must carriers have with the airports they serve? ↗
- § 382.101 § 382.101 What other boarding and deplaning assistance must carriers provide? ↗
- § 382.103 § 382.103 May a carrier leave a passenger unattended in a wheelchair or other device? ↗
- § 382.105 § 382.105 What is the responsibility of carriers at foreign airports at which airport operators have responsibility for enplaning, deplaning, and connecting assistance? ↗
Subpart H — Services on Aircraft
4 sections
- § 382.111 § 382.111 What services must carriers provide to passengers with a disability on board the aircraft? ↗
- § 382.113 § 382.113 What services are carriers not required to provide to passengers with a disability on board the aircraft? ↗
- § 382.115 § 382.115 What requirements apply to on-board safety briefings? ↗
- § 382.119 § 382.119 What information must carriers give individuals with vision or hearing impairment on aircraft? ↗
Subpart I — Stowage of Wheelchairs, Other Mobility Aids, and Other Assistive Devices
9 sections
- § 382.121 § 382.121 What mobility aids and other assistive devices may passengers with a disability bring into the aircraft cabin? ↗
- § 382.123 § 382.123 What are the requirements concerning priority cabin stowage for wheelchairs and other assistive devices? ↗
- § 382.125 § 382.125 What procedures do carriers follow when wheelchairs, other mobility aids, and other assistive devices must be stowed in the cargo compartment? ↗
- § 382.127 § 382.127 What procedures apply to stowage of battery-powered mobility aids? ↗
- § 382.129 § 382.129 What other requirements apply when passengers' wheelchairs, other mobility aids, and other assistive devices must be disassembled for stowage? ↗
- § 382.130 § 382.130 What are the handling requirements for wheelchairs, scooters, other mobility aids, and other assistive devices and what obligations apply when wheelchairs or other assistive devices are mishandled? ↗
- § 382.131 § 382.131 Do baggage liability limits apply to mobility aids and other assistive devices? ↗
- § 382.132 § 382.132 What requirements apply when a passenger who uses a wheelchair or scooter cannot purchase a certain flight because his or her wheelchair or scooter will not fit in the cabin or cargo compartment of the aircraft for that flight? ↗
- § 382.133 § 382.133 What are the requirements concerning the evaluation and use of passenger-supplied electronic devices that assist passengers with respiration in the cabin during flight? ↗
Subpart J — Training and Administrative Provisions
3 sections
Subpart K — Complaints and Enforcement Procedures
5 sections
- § 382.151 § 382.151 What are the requirements for providing Complaints Resolution Officials? ↗
- § 382.153 § 382.153 What actions do CROs take on complaints? ↗
- § 382.155 § 382.155 How must carriers respond to written complaints? ↗
- § 382.157 § 382.157 What are carriers' obligations for recordkeeping and reporting on disability-related complaints? ↗
- § 382.159 § 382.159 How are complaints filed with DOT? ↗
Recent Federal Register activity
The last 25 of 66 Federal Register documents that touch 14 CFR Part 382, newest first.
- 2025-09-30RuleEnsuring Safe Accommodations for Air Travelers With Disabilities Using WheelchairsFR ↗
- 2025-06-10RuleEnsuring Safe Accommodations for Air Travelers With Disabilities Using WheelchairsFR ↗
- 2025-02-20RuleEnsuring Safe Accommodations for Air Travelers With Disabilities Using WheelchairsFR ↗
- 2024-12-17RuleEnsuring Safe Accommodations for Air Travelers With Disabilities Using WheelchairsFR ↗
- 2024-05-08NPRMEnsuring Safe Accommodations for Air Travelers With Disabilities Using WheelchairsFR ↗
- 2024-03-12NPRMEnsuring Safe Accommodations for Air Travelers With Disabilities Using WheelchairsFR ↗
- 2023-08-01RuleAccessible Lavatories on Single-Aisle AircraftFR ↗
- 2022-03-28NPRMAccessible Lavatories on Single-Aisle Aircraft: Part 2FR ↗
- 2021-11-19NPRMAccessible Lavatories on Single-Aisle Aircraft: Part 1; Reopening of Comment Period and Public MeetingFR ↗
- 2021-08-02RuleTraveling by Air With Service AnimalsFR ↗
- 2020-12-10RuleTraveling by Air With Service AnimalsFR ↗
- 2020-04-15NPRMTraveling by Air With Service AnimalsFR ↗
- 2020-02-05NPRMTraveling by Air With Service AnimalsFR ↗
- 2020-01-02NPRMAccessible Lavatories on Single-Aisle Aircraft: Part 1FR ↗
- 2019-08-21RuleGuidance on Nondiscrimination on the Basis of Disability in Air TravelFR ↗
- 2018-05-23NPRMTraveling by Air With Service AnimalsFR ↗
- 2018-05-23RuleNondiscrimination on the Basis of Disability in Air TravelFR ↗
- 2016-10-03NPRMNondiscrimination on the Basis of Disability in Air Travel: Negotiated Rulemaking Committee Sixth MeetingFR ↗
- 2016-09-06NPRMNondiscrimination on the Basis of Disability in Air Travel: Negotiated Rulemaking Committee Fifth MeetingFR ↗
- 2016-07-29NPRMNondiscrimination on the Basis of Disability in Air Travel: Negotiated Rulemaking Committee Fourth MeetingFR ↗
- 2016-07-05RuleAcceptance Criteria for Portable Oxygen Concentrators Used on Board Aircraft; CorrectionRead →
- 2016-06-27NPRMNondiscrimination on the Basis of Disability in Air Travel: Third Meeting of the Negotiated Rulemaking CommitteeFR ↗
- 2016-06-14RuleAcceptance Criteria for Portable Oxygen Concentrators Used On Board Aircraft; CorrectionRead →
- 2016-06-01NPRMNondiscrimination on the Basis of Disability in Air Travel: Negotiated Rulemaking Committee Second MeetingFR ↗
- 2016-05-24RuleAcceptance Criteria for Portable Oxygen Concentrators Used On Board AircraftRead →
+ 41 more on federalregister.gov