Research papers
5,883 papers · NASA NTRS, NTSB, FAA CAMI
NASA NTRS · 1,269 NTSB Safety Studies · 12 NTSB Aircraft Accident Reports · 17 Embry-Riddle Scholarly Commons · 1,993
2 matches · Embry-Riddle Scholarly Commonspassenger satisfaction
- Embry-Riddle Scholarly Commons 2019 ERAU Journal article (IJAAA)
Aircraft Interior Design And Satisfaction For Different Activities; A New Approach Toward Understanding Passenger Experience
Among airlines and aircraft manufacturers there is much attention for passenger experience. However, there is not much literature on how the activities of passengers can be supported by the aircraft interior.
- Embry-Riddle Scholarly Commons 2017 ERAU Journal article (JAAER)
Competency-Based Training in Aviation: The Impact on Flight Attendant Performance and Passenger Satisfaction
According to the United Nations World Tourism Organization (UNWTO, 2017), over one billion tourists traveled the globe in 2016. In spite of this increase of travelers, airlines are faced with declining levels of customer…