Passenger Preferences for Ultra Long Haul Flights vs. Connecting Flights: A Comparative Study between Asia and Europe

Abstract

Verbatim from Embry-Riddle Scholarly Commons. Not paraphrased, not summarized.

This study looks at passenger preferences in air travel, specifically ultra-long-haul and connecting flights, utilizing a comparative lens between Asia and Europe. It investigates how economic conditions, cultural differences, and regional infrastructure affect flight choices. According to the findings, Asian travelers prefer connecting flights that use hub-and-spoke networks because they are more affordable, whereas European tourists choose direct flights for time efficiency. Furthermore, the interaction between purchasing power and travel intent has a major impact on flight preferences, with business travelers favoring full-service carriers and leisure travelers preferring low-cost options. Cultural factors also influence these decisions, altering airline loyalty, service expectations, and aircraft preferences across locations. The report highlights airlines' strategic efforts to meet passenger expectations through service personalization, dynamic pricing, and alliances. These insights can help airlines optimize their products for different markets and improve customer satisfaction.

Authors

• Anwar, Sumeet Hassan, Mr. Embry-Riddle Aeronautical University
• Asad, Humna, Miss Embry-Riddle Aeronautical University

Keywords

• Passenger preferences
• Ultra-long-haul flights
• Connecting flights
• Buying power
• Cultural influences
• Hub-and-spoke model
• Airline strategies
• Aircraft preferences
• Regional differences
• Air travel behavior
• Tourism and Travel