Evaluating the Reporting and Safety Culture of an Airline According to Patankar and Sabin's Safety Culture Pyramid

Abstract

Verbatim from Embry-Riddle Scholarly Commons. Not paraphrased, not summarized.

As a result of the literature review, it is seen that the safety management system in airline businesses is mostly evaluated with Reason's just culture model. The fact that there is no research examining Patankar and Sabin's (2010) safety culture pyramid on airline operations, except for a study conducted in the field of ground handling services (Poçar, Işık, & Durmaz, 2022), constitutes the importance and unique value of the research. As stated by Poçar et al. (2022), Patankar and Sabin's (2010) safety culture pyramid is not sufficiently included in practice, and this model is important in terms of drawing attention to the impact of employees' safe behaviors on safety culture. In this direction, the SMS instructions, reporting policies and SMS reports of the airline subject to the research were obtained as documents and analyzed. As another stage of the research, it was aimed to evaluate the SMS reports of the airline according to Patankar and Sabin's safety culture pyramid. With this evaluation, content analysis was conducted to determine the step of the airline in the safety pyramid. Unlike previous studies, this study is thought to contribute to the literature by explaining the relationship between reporting culture, safety culture and safety management system and evaluating the reporting in the organization according to Patankar and Sabin's safety culture pyramid.

Author

• Mumlu Karanfil, Seda Embry-Riddle Aeronautical University

Keywords

• Reporting
• Patankar and Sabin Safety Culture Pyramid
• Civil Aviation Sector
• Safety Culture