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An Experimental Study of the Effect of Transparency on Pilot Trust in the Emergency Landing Planner

Published 2019-07-18 From Ames Research Center 3 authors
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Attribution

This is the abstract and citation. Full text lives at NASA NTRS — we link out rather than host. All credit to the authors and Ames Research Center.

Abstract

Verbatim from NASA NTRS. Not paraphrased, not summarized.

This experimental study examined the effects of transparency (operationalized as increasing levels of explanation) on pilot trust of an automated emergency landing planner. A low-fidelity study was conducted where commercial pilots (N12) interacted with simulated recommendations from NASA's Emergency Landing Planner (ELP). These recommendations varied in their associated levels of transparency. Results indicated that trust in the ELP was influenced by the level of transparency within the human-machine interface of the ELP.

Authors

  • Ho, Nhut Tan California State Univ.
  • Koltai, Kolina NVH Human Systems Integration LLC
  • Johnson, Walter W. NASA Ames Research Center

Keywords

  • transparency
  • trust
  • automation

Citation: Ho, Nhut Tan, Koltai, Kolina, Johnson, Walter W. (2019). An Experimental Study of the Effect of Transparency on Pilot Trust in the Emergency Landing Planner. Ames Research Center. NASA NTRS ID 20190000234. https://ntrs.nasa.gov/citations/20190000234 ↗