NTSB CAROL · Event
Event ANC20LA100
Aircraft involved
Probable cause & findings
The mechanic’s failure to properly repair the tailwheel, which resulted in a malfunction of the tailwheel and a loss of directional control.
Factual narrative
On September 30, 2020, about 1940 Alaska daylight time, a Cessna 180H airplane, N926LL, sustained substantial damage when it was involved in an accident near Tok Junction, Alaska. The pilot was not injured. The airplane was operated as a Title 14 Code of Federal Regulations Part 91 personal flight. The pilot stated that she was landing her tailwheel-equipped airplane on an asphalt surfaced runway. After a normal touchdown in the three-point attitude, the airplane drifted to the left and right of the runway centerline but was corrected each time with the light application of the appropriate rudder pedal. As the airplane decelerated and rudder effectiveness diminished, the airplane veered abruptly to the right. Left rudder was applied but was unsuccessful in controlling the airplane. The airplane exited the runway, and the left main gear separated from the gear box, resulting in substantial damage to the fuselage. Aircraft maintenance records revealed that on September 29, the day before the accident, the tailwheel had been repaired and the tailwheel bearings replaced. A postaccident examination revealed that the tailwheel rotated freely to the right but was very stiff and difficult to rotate to the left. Disassembly of the tailwheel revealed that the steering arm inside radius (item #13 in figure 1 below) was heavily scored and worn. The compression spring (item #19 in figure 1 below) had sharp and damaged edges on the ends of the spring, and the spacer (item #20 or #21 in figure 1 below) was not present, which allowed for excessive movement of the spring in its assembly. Figure 1 - Scott 3400 series tailwheel parts illustration. The pilot stated that after landing, as the airplane decelerated and rudder effectiveness diminished, the airplane veered abruptly to the right. Left rudder was applied but was unsuccessful in controlling the airplane. The airplane exited the runway and the left main gear separated from the gear box resulting in substantial damage to the fuselage. A postaccident examination revealed excessive wear, damage, and a missing component inconsistent with proper tailwheel maintenance occurring the day before the accident. Source: NTSB Aviation Accident Database Retrieved: 2026-02-12
NTSB Findings
Hierarchical cause / factor breakdown from the FAA bulk avdata database. Each finding tagged C (Cause) or F (Factor).
- — Aircraft-Aircraft systems-Landing gear system-Nose/tail landing gear-Incorrect service/maintenance
- — Personnel issues-Task performance-Maintenance-Repair-Maintenance personnel
Verbatim from NTSB's published report. Source file
NTSB_2020_ANC20LA100.txt.
Findings + structured fields enriched from FAA avall.mdb.
Full investigation docket on
data.ntsb.gov ↗.
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Related research
What the literature says.
Academic papers and agency reports matching this event's aircraft type or causal vocabulary (maintenance). Sourced from NASA NTRS, NTSB Safety Studies, FAA CAMI, AOPA Air Safety Institute, Embry-Riddle Scholarly Commons, arXiv, and the Semantic Scholar academic graph.
- Embry-Riddle Scholarly Commons 2023 · Conference paper
The Value of Strong Partnerships to Build a Successful Aviation Maintenance Career Pathway Program for Transitioning Military Service Members
The aerospace industry is competing with other industries for a qualified workforce, and many of those competing industries are investing heavily in creating workforce development pipelines.
- Embry-Riddle Scholarly Commons 2026 · Journal article (IJAAA)
From Reactive to Predictive: A hybrid Trust-Mediated Adoption Framework for Data-Driven Maintenance in Distributed-Authority Aviation Environments
Modern aviation maintenance operates within increasingly data-intensive technological environments, yet the operational integration of predictive maintenance into routine decision-making remains incon…
- Semantic Scholar 2025 · Article (Applied Sciences)
Decision-Making Framework for Aviation Safety in Predictive Maintenance Strategies
The implementation of predictive maintenance (PM) in aviation presents unique challenges due to strict safety requirements, complex operational environments, and regulatory constraints.
- Embry-Riddle Scholarly Commons 2024 · Journal article (JAAER)
Low-Resource Automatic Speech Recognition Domain Adaptation – A Case-Study in Aviation Maintenance
With timeliness and efficiency being critical in the aviation maintenance industry, the need has been growing for smart technological solutions that optimize and streamline the different underlying ta…
- Embry-Riddle Scholarly Commons 2024 · Journal article (JAAER)
A New Trajectory in UAV Safety: Leveraging Reinforcement Learning for Distance Maintenance Under Wind Variations
In the field of aviation, safety is a critical cornerstone, and the operation of Unmanned Aerial Vehicle (UAV) systems is deeply connected with this principle.
- Embry-Riddle Scholarly Commons 2024 · Journal article (IJAAA)
Just Culture in Aviation: A Metaphorical Study on Aircraft Maintenance Students
Just Culture, a sub-dimension of safety culture, has been a prominent and debated topic in aviation safety in recent years.
Browse the full corpus — academia portal ↗