NTSB CAROL · Event
Event DCA14CA161
Aircraft involved
Probable cause & findings
The failure of the first officer to control the airplane pitch after touchdown. Contributing to the accident was the first officers inexperience in the aircraft type.
Factual narrative
On September 15, 2014, at about 2027 eastern daylight time, American Airlines flight 2404, a B757-200, N654A, experienced a tail strike during landing at Miami International Airport (KMIA), Miami, Florida. The aircraft sustained substantial damage to the aft pressure bulkhead and there were no injuries to the 172 passengers and crew onboard. The flight was operating under 14 CFR Part 121 as a regularly scheduled passenger flight from Luis Munoz Marin International Airport (KSJU), San Juan, Puerto Rico to KMIA. According to the operator, the first officer (FO) was the pilot flying and the captain was the pilot monitoring and was initial operating experience (IOE) training for the FO. The flight crew reported that they had the ILS tuned and the approach was stabilized. They reported that the main gear touchdown was smooth but that the nose came up rapidly before the captain could make the "deployed" call for the spoilers. The captain reportedly quickly grabbed the yoke and lowered the nose to the ground. Postflight maintenance inspection found damage to the aft fuselage skin and substantial damage to the aft pressure bulkhead. On September 15, 2014, at about 2027 eastern daylight time, American Airlines flight 2404, a B757-200, N654A, experienced a tail strike during landing at Miami International Airport (KMIA), Miami, Florida. The aircraft sustained substantial damage to the aft pressure bulkhead and there were no injuries to the 172 passengers and crew onboard. The flight was operating under 14 CFR Part 121 as a regularly scheduled passenger flight from Luis Munoz Marin International Airport (KSJU), San Juan, Puerto Rico to KMIA. According to the operator, the first officer (FO) was the pilot flying and the captain was the pilot monitoring and was initial operating experience (IOE) training for the FO. The flight crew reported that they had the ILS tuned and the approach was stabilized. They reported that the main gear touchdown was smooth but that the nose came up rapidly before the captain could make the "deployed" call for the spoilers. The captain reportedly quickly grabbed the yoke and lowered the nose to the ground. Postflight maintenance inspection found damage to the aft fuselage skin and substantial damage to the aft pressure bulkhead. Source: NTSB Aviation Accident Database Retrieved: 2026-02-12
NTSB Findings
Hierarchical cause / factor breakdown from the FAA bulk avdata database. Each finding tagged C (Cause) or F (Factor).
- C Personnel issues-Action/decision-Action-Incorrect action performance-Copilot - C
- F Personnel issues-Experience/knowledge-Experience/qualifications-Total experience-Copilot - F
Verbatim from NTSB's published report. Source file
NTSB_2014_DCA14CA161.txt.
Findings + structured fields enriched from FAA avall.mdb.
Full investigation docket on
data.ntsb.gov ↗.
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Related research
What the literature says.
Academic papers and agency reports matching this event's aircraft type or causal vocabulary (maintenance). Sourced from NASA NTRS, NTSB Safety Studies, FAA CAMI, AOPA Air Safety Institute, Embry-Riddle Scholarly Commons, arXiv, and the Semantic Scholar academic graph.
- Embry-Riddle Scholarly Commons 2026 · Journal article (IJAAA)
From Reactive to Predictive: A hybrid Trust-Mediated Adoption Framework for Data-Driven Maintenance in Distributed-Authority Aviation Environments
Modern aviation maintenance operates within increasingly data-intensive technological environments, yet the operational integration of predictive maintenance into routine decision-making remains incon…
- Semantic Scholar 2025 · Article (Applied Sciences)
Decision-Making Framework for Aviation Safety in Predictive Maintenance Strategies
The implementation of predictive maintenance (PM) in aviation presents unique challenges due to strict safety requirements, complex operational environments, and regulatory constraints.
- Embry-Riddle Scholarly Commons 2024 · Journal article (JAAER)
Low-Resource Automatic Speech Recognition Domain Adaptation – A Case-Study in Aviation Maintenance
With timeliness and efficiency being critical in the aviation maintenance industry, the need has been growing for smart technological solutions that optimize and streamline the different underlying ta…
- Embry-Riddle Scholarly Commons 2024 · Journal article (JAAER)
A New Trajectory in UAV Safety: Leveraging Reinforcement Learning for Distance Maintenance Under Wind Variations
In the field of aviation, safety is a critical cornerstone, and the operation of Unmanned Aerial Vehicle (UAV) systems is deeply connected with this principle.
- Embry-Riddle Scholarly Commons 2024 · Journal article (IJAAA)
Just Culture in Aviation: A Metaphorical Study on Aircraft Maintenance Students
Just Culture, a sub-dimension of safety culture, has been a prominent and debated topic in aviation safety in recent years.
- Embry-Riddle Scholarly Commons 2024 · Journal article (IJAAA)
Performance PRISM: A Comprehensive Framework For Performance Measurement In Aircraft Maintenance
Aircraft maintenance is governed by rigorous safety requirements and high operational complexity, demanding robust performance measurement frameworks to ensure optimal maintenance practices.
Browse the full corpus — academia portal ↗