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Atlas / NTSB / DCA21LA229

NTSB CAROL · Event

Event DCA21LA229

2021-09-01 Seattle, Washington, United States Airport · SEA Serious 1 aircraft Status: Completed

Registry · N196DN

FAA Aircraft Registry record.

Make / Model

BOEING 767-332

Year of manufacture

1997 · 24 years old at event

Engine

P&W PW4000 SER

Seats / Engines

330 seats · 2 engines

Last airworthiness date

19971030

ADS-B equipped

Yes — Mode-S A17ECD

Registrant of record

DELTA AIR LINES INC

Source: FAA Aircraft Registry (releasable master file).

Aircraft involved

Probable cause & findings

The flightcrew’s failure to set the hydraulic panel correctly during the execution of the pushback checklist, and when the hydraulic panel setting was corrected, that resulted in the airplane coming to a sudden stop and a flight attendant receiving a serious injury.

Factual narrative

Delta Air Lines flight 845 stopped abruptly during pushback at the Seattle-Tacoma International Airport (SEA), Seattle, Washington, resulting in a flight attendant falling and receiving a serious injury.  According to the operator, the captain was the pilot-in-command and the first officer was the pilot monitoring.  The airplane was pushed back to the gate with the push-tug after the event. According to the flight crew, as the first officer read through the pushback checklist, the configuration and status of the hydraulic panel was missed by both crew members. The airplane was pushed back by the push-tug, and the captain set the parking brake as the first officer was starting the left engine. As the tow bar was removed, the ground crew asked the flight crew to verify that the brakes were set, and the captain responded that brakes were set. Shortly thereafter, the ground crew and the first officer stated that the airplane was moving. The captain stated he then glanced at the brake pressure gauge and saw no pressure. Both crew members then noticed that the hydraulic panel was not set, and hydraulic pumps were not on. The captain immediately turned the hydraulic pumps on, while maintaining full brake pressure. As the brake system pressurized, the airplane abruptly stopped. The sudden stop caused several of the flight attendants in the cabin to fall. One flight attendant suffered a serious injury to her arm, and another suffered a minor injury. Source: NTSB Aviation Accident Database Retrieved: 2026-02-12

NTSB Findings

Hierarchical cause / factor breakdown from the FAA bulk avdata database. Each finding tagged C (Cause) or F (Factor).

  • Personnel issues-Task performance-Planning/preparation-(general)-Flight crew
  • Personnel issues-Action/decision-Action-Forgotten action/omission-Flight crew
  • Aircraft-Aircraft systems-Hydraulic power system-Hydraulic, main system-Not used/operated

Verbatim from NTSB's published report. Source file NTSB_2021_DCA21LA229.txt. Findings + structured fields enriched from FAA avall.mdb. Full investigation docket on data.ntsb.gov ↗.