NTSB CAROL · Event
Event DCA23LA409
Registry · N676UA
FAA Aircraft Registry record.
Make / Model
BOEING 767-322
Year of manufacture
2001 · 22 years old at event
Engine
P&W PW4000 SER
Seats / Engines
330 seats · 2 engines
Last airworthiness date
20010422
ADS-B equipped
Yes — Mode-S A8F3C5
Registrant of record
UNITED AIRLINES INC
Source: FAA Aircraft Registry (releasable master file).
Aircraft involved
Probable cause & findings
Improper overhaul of the trunnion cross-pin hole that resulted in the development of stress corrosion cracking and eventual failure of the right forward trunnion.
Factual narrative
United Airlines flight 924 received an engine indicating and crew alerting system (EICAS) message regarding the main landing gear configuration after takeoff from Dulles International Airport (IAD). The flight returned to IAD and landed without incident. Post landing inspection revealed damage to the forward trunnion bearing and main gear beam. The flight crew reported that the departure sequence was normal. When the first officer retracted the landing gear, the flight crew received a “gear disagree” EICAS message. The flight crew ran the appropriate quick reference handbook (QRH) checklists to correct the issue, but the gear disagree message remained illuminated. The captain reported that they discussed the issue with dispatch and maintenance for guidance, and they decided to return to IAD for an overweight landing. During the approach into IAD, the normal gear extension did not work, and the crew performed an alternate gear extension per the QRH checklist. The captain reported that the left main and nose gear position indicators had green lights, but the right main gear indicator light was not illuminated. A “right side brace” caution message then appeared on the EICAS, and the captain initiated a go-around. The captain contacted dispatch again to discuss a course of action. The crew attempted to troubleshoot the landing gear issue with the assistance of engineering and maintenance crews on the ground but were unable to rectify the situation. The group agreed to have the aircraft conduct a flyby of IAD tower to visibly check the condition of the landing gear. IAD tower controllers confirmed that the right main gear was down but could not confirm if it was in a locked position. The decision was made to have the aircraft circle the airport to burn fuel to lighten the aircraft for landing. The passengers and flight attendants were prepared for the emergency landing and a possible evacuation. The flight crew stated that after running the appropriate QRH checklists, the captain performed the touchdown first on the left main landing gear, then the nose gear and then the right main landing gear. The crew stated the rollout was smooth and slow, and they avoided any abrupt actions. The airport fire rescue crew reported that there was no fire or smoke. The passengers, flight attendants and flight crew exited the airplane via airport mobile transport busses without injury. The airplane was examined by the operator after landing. The inspection found the right main landing gear trunnion, (see Figure 1) which is the upper end of the landing gear and attaches to the wing structure to support the airplane on the ground, and facilitates rotation of the gear on retraction, had fractured on the forward end. As a result of the fracture of the forward trunnion attachment, the rear trunnion became the main point of support for the right landing gear. The increased load on the rear main gear beam support damaged the rear trunnion bearing, bushing, and caused an overload crack in a web of the main gear beam. Additionally, the loss of the forward trunnion support allowed upper components of the right main landing gear to shift and damage some secondary structure and panels. Figure1. A graphic depicting the main landing gear with forward trunnion highlighted. (Source: United Airlines) The operator and Boeing conducted a metallurgical examination of the forward trunnion failure and identified an origin location (see Figure 2). The examination determined the fracture was initiated by stress corrosion cracking from pits that were present on the cross-pin hole. The crack continued to propagate by stress crack corrosion until the final fracture occurred by ductile separation. Further testing and material sampling of the origin in the cross-pin hole found that corrosion had not been completely removed at the last overhaul, and chrome finish was applied in the cross-pin hole instead of a cadmium and primer finish as specified in the component maintenance manual. As a result of this accident, United Airlines performed inspections on select 767-300 airplanes that had been overhauled at the same facility as N676UA with no similar findings. Figure 2. Pictures showing crack in trunnion at the cross-pin hole and resulting trunnion failure. (Source: United Airlines) Source: NTSB Aviation Accident Database Retrieved: 2026-02-12
NTSB Findings
Hierarchical cause / factor breakdown from the FAA bulk avdata database. Each finding tagged C (Cause) or F (Factor).
- — Aircraft-Aircraft structures-Fuselage-Gear attach fittings (on fus)-Failure
- — Aircraft-Aircraft systems-Landing gear system-Main landing gear attach sec-Fatigue/wear/corrosion
- — Aircraft-Aircraft systems-Landing gear system-Main landing gear attach sec-Incorrect service/maintenance
- — Aircraft-Aircraft systems-Landing gear system-Main landing gear attach sec-Failure
Verbatim from NTSB's published report. Source file
NTSB_2023_DCA23LA409.txt.
Findings + structured fields enriched from FAA avall.mdb.
Full investigation docket on
data.ntsb.gov ↗.
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Related research
What the literature says.
Academic papers and agency reports matching this event's aircraft type or causal vocabulary (go-around, maintenance). Sourced from NASA NTRS, NTSB Safety Studies, FAA CAMI, AOPA Air Safety Institute, Embry-Riddle Scholarly Commons, arXiv, and the Semantic Scholar academic graph.
- Embry-Riddle Scholarly Commons 2026 · Journal article (IJAAA)
From Reactive to Predictive: A hybrid Trust-Mediated Adoption Framework for Data-Driven Maintenance in Distributed-Authority Aviation Environments
Modern aviation maintenance operates within increasingly data-intensive technological environments, yet the operational integration of predictive maintenance into routine decision-making remains incon…
- NASA NTRS 2025 · Conference Paper
A Training Study to Improve Monitoring During A Go-Around
As part of an FAA program to improve go-around (GA) safety, we were asked to determine if we could improve the performance of the Pilot Monitoring (PM) during a GA maneuver.
- Semantic Scholar 2025 · Article (Applied Sciences)
Decision-Making Framework for Aviation Safety in Predictive Maintenance Strategies
The implementation of predictive maintenance (PM) in aviation presents unique challenges due to strict safety requirements, complex operational environments, and regulatory constraints.
- Flight Safety Foundation 2024 · FSF / AeroSafety World
Go-Around Safety Forum Findings
Foundation Go-Around Safety Forum technical findings — examines why pilots fail to execute go-arounds when criteria are met (stabilized approach gate not met, energy state out of envelope, traffic con…
- Embry-Riddle Scholarly Commons 2024 · Journal article (JAAER)
Low-Resource Automatic Speech Recognition Domain Adaptation – A Case-Study in Aviation Maintenance
With timeliness and efficiency being critical in the aviation maintenance industry, the need has been growing for smart technological solutions that optimize and streamline the different underlying ta…
- Embry-Riddle Scholarly Commons 2024 · Journal article (JAAER)
A New Trajectory in UAV Safety: Leveraging Reinforcement Learning for Distance Maintenance Under Wind Variations
In the field of aviation, safety is a critical cornerstone, and the operation of Unmanned Aerial Vehicle (UAV) systems is deeply connected with this principle.
Browse the full corpus — academia portal ↗