NTSB CAROL · Event
Event ERA13CA147
Aircraft involved
Probable cause & findings
The cabin attendant's failure to follow published guidance and checklists before and during landing.
Factual narrative
At the conclusion of a repositioning flight with no passengers on board, a cabin attendant was seriously injured when she was struck by an unsecured galley cart during landing. Contrary to company training, guidance, and checklists, the cabin attendant was standing in the forward cabin, and the galley cart was left unsecured in the aft galley prior to touchdown. During landing and deceleration, the cart travelled the length of the cabin and collided with the unseated cabin attendant. According to the cabin attendant, the cart that struck her was part of her area of responsibility, and examination of the galley cart wheel locks and the galley cart receptacle locks after the accident revealed they operated as designed, with no anomalies noted. At the conclusion of a repositioning flight with no passengers on board, a cabin attendant was seriously injured when she was struck by an unsecured galley cart during landing. Contrary to company training, guidance, and checklists, the cabin attendant was standing in the forward cabin, and the galley cart was left unsecured in the aft galley before touchdown. During landing and deceleration, the cart travelled the length of the cabin and collided with the unseated cabin attendant. According to the cabin attendant, the cart that struck her was part of her area of responsibility, and examination of the galley cart wheel locks and the galley cart receptacle locks after the accident revealed they operated as designed, with no anomalies noted. Source: NTSB Aviation Accident Database Retrieved: 2026-02-12
NTSB Findings
Hierarchical cause / factor breakdown from the FAA bulk avdata database. Each finding tagged C (Cause) or F (Factor).
- C Aircraft-Aircraft systems-Equipment/furnishings-Buffet/galleys-Incorrect use/operation - C
- C Personnel issues-Task performance-Use of equip/info-Use of policy/procedure-Cabin crew - C
Verbatim from NTSB's published report. Source file
NTSB_2013_ERA13CA147.txt.
Findings + structured fields enriched from FAA avall.mdb.
Full investigation docket on
data.ntsb.gov ↗.
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