NTSB CAROL · Event
Event LAX04IA133
Aircraft involved
Probable cause & findings
the tail rotor pitch change lever failed in fatigue due to improper installation by company maintenance personnel.
Factual narrative
On February 19, 2004, at 1759 Pacific standard time, a Eurocopter AS 350B, N358NT, experienced an in-flight loss of tail rotor control about 15 miles from the McCarran International Airport, Las Vegas, Nevada. Heli USA Airways, Inc., also the registered owner, was operating the helicopter under the provisions of 14 CFR Part 135. The commercial pilot and five passengers were not injured; the helicopter sustained minor damage. The flight departed the Grand Canyon Airport, Grand Canyon, Arizona, at 1715, for the on-demand air tour flight. Visual meteorological conditions prevailed, and a company flight plan was in effect. Federal Aviation Administration (FAA) inspectors responded to the operator's facility to examine the helicopter. Prior to their arrival, the tail rotor pitch change lever had been removed from the helicopter so its condition as installed could not be determined by the inspectors. Post accident examination revealed that the tail rotor pitch change lever (SN MA 3671) fractured. The purpose of this part is to translate forward and aft movement from the tail rotor controls to change the pitch of the tail rotor. Following the accident, the operator discovered a crack on an additional lever (SN MA 3010). Both the incident lever and the lever discovered following the incident were submitted to the National Transportation Safety Board Materials Laboratory for examination. According to the metallurgist, the incident lever was fractured at the transition between the short arm clevis and the I-beam section. The origin area for the primary fatigue crack was located on the lower inboard portion of the arm. Two additional origins were observed on both upper corners of the arm. No evidence of material defects or mechanical damage was observed on the exterior surface in the vicinity of the origin area for the primary fatigue crack, and the primary origin area itself contained multiple initiation sites on the surface. Energy dispersive spectroscopy (EDS) analysis of the fracture surface revealed a composition consistent with aluminum alloy 2618, with the addition of sulfur, carbon, and oxygen. The hardness of the material was consistent with specified requirements. On the short arm clevis significant wear was observed on internal surfaces of both of the lugs. On the long arm clevis significant wear was observed on the inside surfaces of the lugs, preferentially on the left side of the lower lug, and to a much less degree on the right side of the upper lug. The cracked lever was cracked in the lower inboard corner to an approximate depth of 0.2 inch. This was in a similar location and orientation to the origin area portion of the primary crack on the fractured lever. The crack contained features similar to the origin area portion of the primary crack on the other lever, with flat features in a plane perpendicular to the surface with a thumbnail shape indicative of fatigue. Scanning electron microscope (SEM) analysis of the fracture surface showed that the crack initiated from the surface with multiple individual origin sites where no material or mechanical defects were observed. The EDS analysis revealed a spectrum consistent with 2618 aluminum with the addition of sulfur, carbon, oxygen, potassium, and calcium. The hardness of the material was consistent with specified requirements. On the short arm clevis minor wear was observed on the internal surfaces of both of the lugs. On the long arm clevis significant wear was observed on the inside surfaces of both of the lugs, with preferential wear on the left side of the lower lug and on the right side of the upper lug. According to the manufacturer, the total time on the helicopter was 9,915.6 hours. The tail rotor gearbox assembly had 3,148.5 hours. The lever is an on-condition part, which calls for inspection during the overhaul. The overhauls are completed at a normal interval of 3,000 hours; the manufacturer allows a tolerance of 10 percent over the recommended overhaul schedule. The lever is a component of the tail rotor gear box assembly. Although it does not have an hourly life-limit, the part is to be inspected at the overhaul of the tail rotor gear box assembly. If the lever passes the inspection, it remains with the assembly. If the lever does not pass the inspection, it is replaced. There is currently no hourly tracking requirement for the lever, nor is there guidance from Eurocopter regarding interchanging the lever. The tail rotor gearbox assembly was overhauled by Acro Aerospace, Inc., on July 19, 2001. A tail rotor pitch change lever (SN MA 1901) was submitted for overhaul with the assembly. This lever was not the lever involved in the incident. On October 7, 2003, Eurocopter issued Service Bulletin (SB) No. 65.00.42. The SB was issued as a result of two cases of cracked pitch control bellcranks having been discovered in service with the same operator. The cracks were formed due to improper installation of the tail rotor gear box pitch control lever bolt. Compliance with the SB was to be noted on the tail rotor gear box equipment log card. The record of compliance with the SB was not recorded on the tail rotor gear box equipment log card. In Eurocopter literature reviewed by the Safety Board investigator-in-charge, the lever was identified by three different names. In the Illustrated Parts Catalog, it is called a lever. In the Airworthiness Limitations, it is called a blade horn. In SB 65.00.42 it is called a bellcrank. In the Illustrated Parts Catalog, the lever is listed directly below the tail rotor gear box and is specified as a sub-assembly through the use of a marking to the left of the word "lever." In the Master Servicing Recommendations, it states that the tail rotor gearbox is to be overhauled every 3,000 hours. On the airworthiness limitations, page it states "INF" for the blade horn, which indicates that the part has an infinite life. The helicopter experienced an in-flight loss of tail rotor control due to the fatigue fracture and failure of the tail rotor pitch change lever (SN MA 3671). The purpose of this part is to translate forward and aft movement from the tail rotor controls to change the pitch of the tail rotor. The operator had removed the component from the helicopter prior to the arrival of Federal Aviation Administration inspectors, and so the condition of the part as installed could not be determined. Following the incident, the operator discovered a crack on an additional lever (SN MA 3010) in their fleet. The Safety Board Materials Laboratory determined that the fatigue cracks in the two levers were not due to material or manufacturing defects, but were caused by improper installation of the component on the tail rotor gear box. Service Bulletin (SB) No. 65.00.42 was issued in response to cracks found in other levers where the cracks were determined to have been caused by improper installation of the tail rotor gear box pitch control lever bolt. The condition of the incident lever and the second one were found to be identical to the prior cases that triggered the issuance of the service bulletin. The tail rotor gearbox assembly had 3,148.5 hours. The lever is an on-condition part, which is inspected during overhaul of the tail rotor gear box. The overhauls are completed at a normal interval of 3,000 hours; the manufacturer allows a tolerance of 10 percent over the recommended overhaul schedule. When the tail rotor gearbox assembly was submitted for overhaul, a tail rotor pitch change lever different from the one involved in the incident was submitted for inspection. There are no tracking requirements on this part and the time and history of the tail rotor pitch change lever involved in the incident could not be determined. Source: NTSB Aviation Accident Database (Pre-2008 Archive) Retrieved: 2026-02-12
Verbatim from NTSB's published report. Source file
NTSB_2004_LAX04IA133.txt.
Findings + structured fields enriched from FAA avall.mdb.
Full investigation docket on
data.ntsb.gov ↗.
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Related research
What the literature says.
Academic papers and agency reports matching this event's aircraft type or causal vocabulary (icing, stall, maintenance). Sourced from NASA NTRS, NTSB Safety Studies, FAA CAMI, AOPA Air Safety Institute, Embry-Riddle Scholarly Commons, arXiv, and the Semantic Scholar academic graph.
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- arXiv 2023 · arXiv preprint
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Two-dimensional square ice in graphene nanocapillaries at room temperature is a fascinating phenomenon and has been confirmed experimentally.
- Embry-Riddle Scholarly Commons 2023 · Conference paper
The Value of Strong Partnerships to Build a Successful Aviation Maintenance Career Pathway Program for Transitioning Military Service Members
The aerospace industry is competing with other industries for a qualified workforce, and many of those competing industries are investing heavily in creating workforce development pipelines.
- arXiv 2022 · arXiv preprint
Enhanced Prediction of Three-dimensional Finite Iced Wing Separated Flow Near Stall
Icing on three-dimensional wings causes severe flow separation near stall. Standard improved delayed detached eddy simulation (IDDES) is unable to correctly predict the separating reattaching flow due…
- NASA NTRS 2019 · Contractor Report (CR)
An Evaluation of an Analytical Simulation of an Airplane with Tailplane Icing by Comparison to Flight Data
This report presents the assessment of an analytical tool developed as part of the NASA/FAA Tailplane Icing Program. The analytical tool is a specialized simulation program called TAILSM4 which was de…
- NASA NTRS 2019 · Technical Publication (TP)
NASA/FAA Tailplane Icing Program: Flight Test Report
This report presents results from research flights that explored the characteristics of an ice-contaminated tailplane using various simulated ice shapes attached to the leading edge of the horizontal …
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