NTSB CAROL · Event
Event NYC97LA129
Registry · N723DA
FAA Aircraft Registry record.
Make / Model
CIRRUS DESIGN SR20
Year of manufacture
2023
Engine
LYCOMING IO-390-C3B6 (215 hp)
Seats / Engines
4 seats · 1 engine
Last airworthiness date
20231127
ADS-B equipped
Yes — Mode-S A9AEFD
Registrant of record
SHELTON AVIATION II LLC
Source: FAA Aircraft Registry (releasable master file).
Aircraft involved
Probable cause & findings
the failure of the primary and secondary elevator driveshafts, and the failure of maintenance personnel to detect the failure of the primary shaft during scheduled inspections.
Factual narrative
On June 26, 1997, at 2350 eastern daylight time, a fight attendant was seriously injured in a galley elevator while the Lockheed L-1011-385-1, N723DA, operated by Delta Air Lines as flight 1885, was being pushed back from the gate at Covington, Kentucky. There were no injuries to the cockpit crew of 3, the remaining 7 flight attendants, or the 85 passengers onboard the airplane, which was not damaged. Visual meteorological conditions prevailed for the flight destined for Atlanta, Georgia. An instrument flight rules flight plan had been filed for the flight that was conducted under 14 CFR Part 121. According to the Captain's statement: "...As we began pushback, a Flight Attendant called the cockpit and advised that a Flight Attendant had been injured in the right (First Officer's) galley elevator. I stopped the pushback so that I could get more information...[the flight attendant] advised that she had been bruised and that her ankle was swollen. The lift had fallen from passenger level down to galley level...We called the local emergency medical team for assistance...The EMT's transported her to a local hospital...." The investigation revealed that the elevator was operated by an electric motor driving two shafts that were co-located. The primary shaft lay inside of the secondary shaft. The primary shaft carried the load until it failed, at which time two dogs on the secondary shaft engaged the lift sprocket, to raise/lower the galley elevator. A failure of the primary shaft could be detected by visual inspection of a washer at the end of the shaft. According to Engineering Report 7-72422-20, from Delta Air Lines, Inc., dated July 18, 1997: "...In the flight, DAL flight # 1074 from Los Angeles (LAX to CVG) which was immediately prior to the accident flight, the flight attendants had noticed that the galley lifts were not flush with the service center floor. However, this was not considered unusual by the flight attendants and not reported to maintenance. Consequently no special attention was paid to the galley lift system and it was not inspected at the end of flight 1704...." "...The failure mechanism of the primary shaft from the macroscopic appearance of the fracture surfaces...appears to be by rotating-bending fatigue...." The report also stated: "The failure mechanism of the secondary shaft was by fatigue crack growth at the base of the dog teeth. The cracks started out of the sharp corner at the junction of the teeth and the shaft body. There were three regions on the fracture surfaces: an thumbnail shaped fatigue crack initiation area, followed by indistinct but continuous striations, and a final fast fracture region showing ductile overload failure. Corrosion was evident in some areas of the surface indicating that the fatigue crack had been propagating form some time...." The report further stated: "...The free-fall of the lift was caused by failure of the primary shaft and the two dog teeth on the secondary shaft which are parts of the sprocket assembly. The failure of the secondary shaft dog teeth was unexpected as the design of the sprocket assembly included a 'fail-safe' mechanism that would indicate primary shaft failure after which the secondary shaft dog is supposed to carry the torque load for a duration of at least 300 hours, which is the interval between inspections of the fail-safe mechanism...." According to the Delta Air Lines maintenance program, the area was last inspected on a service check, on June 23, 1997, 33 hours prior to the accident. The flight attendant was in the elevator when it dropped to the galley level, and she received a fractured ankle. The elevator was operated by a drive shaft with two co-located shafts. The inner shaft was located inside the secondary shaft. Examination of the elevator lift mechanism revealed that the primary shaft had failed in rotating-bending fatigue. The secondary shaft failure originated from a fatigue crack in a sharp corner of the teeth. Corrosion was found on the surface of the crack. The shafts were inspected at 300-hour intervals, and had last been inspected 33 hours prior to the accident. Source: NTSB Aviation Accident Database (Pre-2008 Archive) Retrieved: 2026-02-12
Verbatim from NTSB's published report. Source file
NTSB_1997_NYC97LA129.txt.
Findings + structured fields enriched from FAA avall.mdb.
Full investigation docket on
data.ntsb.gov ↗.
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Related research
What the literature says.
Academic papers and agency reports matching this event's aircraft type or causal vocabulary (maintenance). Sourced from NASA NTRS, NTSB Safety Studies, FAA CAMI, AOPA Air Safety Institute, Embry-Riddle Scholarly Commons, arXiv, and the Semantic Scholar academic graph.
- Embry-Riddle Scholarly Commons 2026 · Journal article (IJAAA)
From Reactive to Predictive: A hybrid Trust-Mediated Adoption Framework for Data-Driven Maintenance in Distributed-Authority Aviation Environments
Modern aviation maintenance operates within increasingly data-intensive technological environments, yet the operational integration of predictive maintenance into routine decision-making remains incon…
- Semantic Scholar 2025 · Article (Applied Sciences)
Decision-Making Framework for Aviation Safety in Predictive Maintenance Strategies
The implementation of predictive maintenance (PM) in aviation presents unique challenges due to strict safety requirements, complex operational environments, and regulatory constraints.
- Embry-Riddle Scholarly Commons 2024 · Journal article (JAAER)
Low-Resource Automatic Speech Recognition Domain Adaptation – A Case-Study in Aviation Maintenance
With timeliness and efficiency being critical in the aviation maintenance industry, the need has been growing for smart technological solutions that optimize and streamline the different underlying ta…
- Embry-Riddle Scholarly Commons 2024 · Journal article (JAAER)
A New Trajectory in UAV Safety: Leveraging Reinforcement Learning for Distance Maintenance Under Wind Variations
In the field of aviation, safety is a critical cornerstone, and the operation of Unmanned Aerial Vehicle (UAV) systems is deeply connected with this principle.
- Embry-Riddle Scholarly Commons 2024 · Journal article (IJAAA)
Just Culture in Aviation: A Metaphorical Study on Aircraft Maintenance Students
Just Culture, a sub-dimension of safety culture, has been a prominent and debated topic in aviation safety in recent years.
- Embry-Riddle Scholarly Commons 2024 · Journal article (IJAAA)
Performance PRISM: A Comprehensive Framework For Performance Measurement In Aircraft Maintenance
Aircraft maintenance is governed by rigorous safety requirements and high operational complexity, demanding robust performance measurement frameworks to ensure optimal maintenance practices.
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