Research papers

Gender Diversity In Aviation: What Is It Like To Be In The Female Minority?

This qualitative phenomenological study sought to explain what it is like to be a gender minority in the aviation industry to bring awareness of the personal experiences lived by women in aviation to identify if the expe…

Utilizing Cultural Dimensions Theory to Assess Singaporean Student Attitude Toward Online Course Assignments in an Aeronautical University

This research revealed Singaporean student perception regarding online learning content and assignments based on Hofstede’s Theory of Cultural Dimensions.

What Factors Influence the Imposter Phenomenon amongst Collegiate Flight Students?

The need for commercial airline pilots has been increasing significantly, and with the mandatory retirements projected in the next decade, the airline pilot workforce will have an injection of younger pilots.

Prevalence of Invulnerability in Collegiate Part 141 Flight Students

Nearly every flight training program focuses on promoting good habits for aeronautical decision making. Some of the factors that influence aeronautical decision making are hazardous attitudes.

A Look at Risk Attitude: Flight Students Compared to Non-Flight Students

This study delves into a student pilot’s ability to perceive levels of risk compared to non-flight students. A pilot’s ability to assess risks and adequately mitigate or prevent that risk is essential for safe operation.…

A Tale of Two Airlines: A Comparative Case Study of High-Road versus Low-Road Strategies in Customer Service and Reputation Management

Does customer service - good or bad - really matter? Customer surveys from Ryanair and Southwest Airline passengers were examined to determine their perceptions regarding customer service for the period of 2012-2013.

A Validation of the Efficacy of Descriptive Instrumental Collective Case Study Research Methodology for Examining Pilot Cognitive Functioning

The research conducted developed a descriptive understanding of how the cognitive processes of risk assessment, problem solving, and decision making, as well as other supportive processes, are employed by pilots-in-comma…

Cultural Dimensions: A Comparative Analysis of Aviation Students in China and the U.S.

Research has shown cultural dimensions can provide insight into effective management within diverse work and school environments. (Sandal & Manzey, 2009).