Research papers

Interpersonal Skills in a Sociotechnical System: A Training Gap in Flight Decks

This research analyzed the perceptions of interpersonal skills on established aviation safety models, Crew Resource Management (CRM), and Threat and Error Management (TEM) using feedback from industry pilots.

The Persistence of Safety Silence: How Flight Deck Microcultures Influence the Efficacy of Crew Resource Management

The majority of First Officers and Captains feel that Captains establish the tone of the flight deck microculture. However, the majority of these pilots also report that as First Officers, they have hesitated to share sa…