Mid Morning Concurrent Sessions: Consumer Perceptions in Aviation: Presentation: Impact Factors for the National Annual Airline Quality Rating and A3iR Con
Embry-Riddle Scholarly Commons · Conference paper · oai:commons.erau.edu:aircon-1260 · Published 2016-01-16 · Embry-Riddle Aeronautical University · 3 authors
Abstract and citation only, verbatim from Embry-Riddle Scholarly Commons; full text lives there. All credit to the authors and Embry-Riddle Aeronautical University.
Authors
- Bowen, Brent D Embry-Riddle Aeronautical University
- Suvarna, Vrushali Embry-Riddle Aeronautical University
- Watson, Hunter Embry-Riddle Aeronautical University
Keywords
- Aviation
- Airline
- Airlines
- Airline Quality
- Impact Factors
- National Annual Airline Quality Rating
- Airline Quality Rating
- Customer Satisfaction
- Passenger Satisfaction
- Airline Passenger Satisfaction
- Aviation
- Management and Operations
Citation
Bowen, Brent D, Suvarna, Vrushali, Watson, Hunter (2016). Mid Morning Concurrent Sessions: Consumer Perceptions in Aviation: Presentation: Impact Factors for the National Annual Airline Quality Rating and A3iR Con. Embry-Riddle Aeronautical University. Embry-Riddle Scholarly Commons ID oai:commons.erau.edu:aircon-1260. https://commons.erau.edu/aircon/2016/Saturday/25 ↗