NTSB CAROL · Event
Event DCA13CA091
Registry · N327NW
FAA Aircraft Registry record.
Make / Model
AIRBUS INDUSTRIE A320-211
Year of manufacture
1992 · 21 years old at event
TCDS
A28NM · AIRBUS SAS
Engine
CFM INTL. CFM56 SERIES (2200 hp)
Seats / Engines
182 seats · 2 engines
Last airworthiness date
19920413
ADS-B equipped
Yes — Mode-S A38992
Registrant of record
DELTA AIR LINES INC
Source: FAA Aircraft Registry (releasable master file).
Aircraft involved
Probable cause & findings
The flight attendant's inadvertent trip over the jumpseat that had not retracted automatically.
Factual narrative
On May 9, 2013, about 1446 central daylight time, Delta Air Lines flight 2071, an Airbus 320-200, registration N327NW, had a flight attendant who fell and suffered a serious injury. The flight was operating under the provisions of 14 CFR Part 121 as a scheduled domestic passenger flight from Detroit, Michigan, to Dallas, Texas.According to flight attendant (FA) statements, the 1L FA did not notice that the jumpseat had not stowed automatically and she tripped and fell when she reached over the seat to disarm the main door after arrival at the gate. A follow-on medical examination revealed that the FA had received serious injuries from the fall. On May 9, 2013, about 1446 central daylight time, Delta Air Lines flight 2071, an Airbus 320-200, registration N327NW, had a flight attendant who fell and suffered a serious injury. The flight was operating under the provisions of 14 CFR Part 121 as a scheduled domestic passenger flight from Detroit, Michigan, to Dallas, Texas.According to flight attendant (FA) statements, the 1L FA did not notice that the jumpseat had not stowed automatically and she tripped and fell when she reached over the seat to disarm the main door after arrival at the gate. A follow-on medical examination revealed that the FA had received serious injuries from the fall. Source: NTSB Aviation Accident Database Retrieved: 2026-02-12
NTSB Findings
Hierarchical cause / factor breakdown from the FAA bulk avdata database. Each finding tagged C (Cause) or F (Factor).
- C Personnel issues-Psychological-Attention/monitoring-Monitoring environment-Cabin crew
Verbatim from NTSB's published report. Source file
NTSB_2013_DCA13CA091.txt.
Findings + structured fields enriched from FAA avall.mdb.
Full investigation docket on
data.ntsb.gov ↗.
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Related research
What the literature says.
Academic papers and agency reports matching this event's aircraft type. Sourced from NASA NTRS, NTSB Safety Studies, FAA CAMI, AOPA Air Safety Institute, Embry-Riddle Scholarly Commons, arXiv, and the Semantic Scholar academic graph.
- Embry-Riddle Scholarly Commons 2017 · Conference paper
Pilot Control Design Influences on Pilot Monitoring Effectiveness of Crew Resource Management in Airbus 320 Landings
The purpose of this paper is to examine the effects of Airbus flight control design on pilot perception of Crew Resource Management (CRM) in the landing phase of flight.
- Embry-Riddle Scholarly Commons 2015 · Journal article (JAAER)
Is “Green Dot” Always the Optimum Engines-Out Glide Speed on the Airbus A320 Aircraft?
The dual-engine failure checklist of the Airbus A320 states that the optimum airspeed at which the aircraft can be flown is the “green dot” speed when an engine restart is considered impossible.
- arXiv 2022 · arXiv preprint
Experimental investigations on the characteristics of snow accretion using the EMU-320 model train
This paper presents a snow accretion test conducted in a climate wind tunnel to investigate the icing process on a model train.
- arXiv 2025 · arXiv preprint
Leveraging Large Self-Supervised Time-Series Models for Transferable Diagnosis in Cross-Aircraft Type Bleed Air System
Bleed Air System (BAS) is critical for maintaining flight safety and operational efficiency, supporting functions such as cabin pressurization, air conditioning, and engine anti-icing.
- arXiv 2024 · arXiv preprint
Distilling Tiny and Ultra-fast Deep Neural Networks for Autonomous Navigation on Nano-UAVs
Nano-sized unmanned aerial vehicles (UAVs) are ideal candidates for flying Internet-of-Things smart sensors to collect information in narrow spaces.
- Embry-Riddle Scholarly Commons 2023 · Conference paper
Airline Pilot Risk Profiling by Using Unstable Approach Management Case
Risk and human decision-making cannot be separated from each other. Many of theories and studies have tried to analyze pilots’ decision-making processes, risk factors, and preference behavior in the a…
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