NTSB CAROL · Event
Event CHI04LA127
Registry · N573AA
FAA Aircraft Registry record.
Make / Model
MCDONNELL DOUGLAS DC-9-82(MD-82)
Year of manufacture
1991 · 13 years old at event
Engine
P & W JT8D SERIES
Seats / Engines
172 seats · 2 engines
Last airworthiness date
19910529
ADS-B equipped
Yes — Mode-S A7598F
Registrant of record
PAC BLUE AEROSPACE
Source: FAA Aircraft Registry (releasable master file).
Aircraft involved
Probable cause & findings
The unexpected encounter with convective turbulence which resulted in a flight attendant being injured.
Factual narrative
On May 26, 2004, at 1720 central daylight time, a McDonnell Douglas DC-9-82 (MD-82), N573AA, operated by American Airlines as flight 1396, encountered turbulence during descent into the Lambert International Airport (STL), St. Louis, Missouri. One flight attendant received serious injuries and one passenger received a minor injury. The captain, first officer, 2 remaining flight attendants, and 82 passengers were not injured. The 14 CFR Part 121 scheduled domestic passenger flight was operating in instrument meteorological conditions on an instrument flight rules flight plan at the time of the encounter. The flight originated from Orange County, California, at 1228 pacific daylight time. The flight continued to its original destination of STL where it landed uneventfully. The captain's report stated they were on the TRAKE arrival into STL and they were deviating to the south due to weather. As they were descending at 280 to 290 knots through 12,000 feet they encountered an updraft which lasted about 2 seconds. They had just entered the cloud tops when this occurred. The cockpit crew was then informed that a flight attendant in the rear of the airplane was thrown off her feet and injured when they encountered the turbulence. Another passenger who was in the lavatory when the turbulence was encountered, reported that he hit his head. The flight crew declared an emergency. The captain reported they were immediately cleared for the approach and they landed on runway 12R at STL without incident. Emergency personnel met the airplane. The flight attendant was removed from the airplane and transported to the hospital where it was determined that she suffered broken ribs, a fractured wrist, and pelvic fractures. The passenger refused medical treatment. According to crewmembers, the seatbelt sign was on when the turbulence was encountered. Another flight attendant who was in the aisle reported, "The plane dipped severely and I nearly hit the ceiling. I came down hard on my knees. I immediately took the nearest pax [passenger] seat and strapped in." This flight attendant reported that a few minutes later a passenger came up the aisle to inform the number 1 flight attendant that the flight attendant in the rear of the airplane had been injured. The flight was deviating 15 nautical miles (nm) south of a thunderstorm when the turbulence was encountered. The airplane was 30 distance measuring equipment (DME) on the 247 Radial from the Forristell very high frequency omnidirectional range (FTZ VOR) or approximately 55 nm west-southwest of STL when it encountered the turbulence. Scattered thunderstorms were forecast for the area. Convective Sigmet 25C was issued at 1555 valid until 1755 for an area 50 miles south-southwest of Decatur, Illinois, to 20 miles east of Columbia, Missouri. This Sigmet reported a line of thunderstorms 35 nm wide moving from 260 degrees at 50 knots with tops to 35,000 feet. Tornadoes, 2-inch hail, and wind gusts to 60 knots were possible. This line of storms continued to move to the east-southeast. Convective Sigmet 33C was issued at 1755 valid until 1955 for an area 30 miles north-northeast of Quincy, Illinois, to 50 miles south of Terre Haute, Indiana, to 20 miles east-northeast of Springfield, Missouri, to 30 miles north-northeast of Quincy, Illinois. This Sigmet reported an area of severe thunderstorms moving form 250 degrees at 55 knots with tops to 41,000 feet. At 1735, another MD-80 pilot reported an encounter with severe turbulence at 11,000 feet, about 40 miles west-southwest of STL. A flight attendant was seriously injured and a passenger received a minor injury when the airplane encountered turbulence during an arrival descent. The airplane was descending through 12,000 feet at 280 to 290 knots when it encountered an updraft. The captain reported they had just entered the cloud tops when they encountered an updraft that lasted about 2 seconds. The cockpit crew was then informed that a flight attendant in the rear of the airplane was thrown off her feet and injured. A passenger who was in the lavatory when the turbulence was encountered, reported that he hit his head. The flight crew declared an emergency. The flight was immediately cleared for an approach, and they were met by medical personnel after an uneventful landing. The passenger refused treatment. The flight attendant was transported to a hospital where it was determined that she suffered broken ribs, a fractured wrist, and pelvic fractures. According to crewmembers, the seatbelt sign was on when the turbulence was encountered. Although storms were not present along the flight path, SIGMETS had been issued for severe storms in the surrounding area. Approximately 15 minutes after this accident, another MD-80 reported severe turbulence along the same route. Source: NTSB Aviation Accident Database (Pre-2008 Archive) Retrieved: 2026-02-12
Verbatim from NTSB's published report. Source file
NTSB_2004_CHI04LA127.txt.
Findings + structured fields enriched from FAA avall.mdb.
Full investigation docket on
data.ntsb.gov ↗.
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Related research
What the literature says.
Academic papers and agency reports matching this event's aircraft type or causal vocabulary (turbulence, thunderstorm). Sourced from NASA NTRS, NTSB Safety Studies, FAA CAMI, AOPA Air Safety Institute, Embry-Riddle Scholarly Commons, arXiv, and the Semantic Scholar academic graph.
- NASA NTRS 2019 · Contractor Report (CR)
An Examination of Aviation Accidents Associated with Turbulence, Wind Shear and Thunderstorm
The focal point of the study reported here was the definition and examination of turbulence, wind shear and thunderstorm in relation to aviation accidents.
- NASA NTRS 2019 · Reprint (Version printed in journal)
Observations of severe turbulence near thunderstorm tops
Data derived from the flight tapes of two airliners that experienced severe turbulence near thunderstorm tops are used to produce quantitative descriptions of the turbulence and its environment.
- NASA NTRS 2019 · Conference Proceedings
Operational evaluation of thunderstorm penetration test flights during project Storm Hazards '80
The National Aeronautics and Space Administration is conducting a research project called Storm Hazards '80 in order to study the prediction, detectability and avoidance of the hazards of severe storm…
- NASA NTRS 2019 · Reprint (Version printed in journal)
Severe Turbulence and Maneuvering from Airline Flight Records
Digital flight records from reported clear-air turbulence incidents are used to determine winds and turbulence, to determine maneuver g loads, and to analyze control problems.
- arXiv 2026 · arXiv preprint
Direct Numerical Simulations of Ice-Ocean Boundary Turbulence
Turbulent heat and freshwater transport at ice-ocean interfaces controls glacier and iceberg melt rates, yet the underlying physics remains poorly constrained.
- Embry-Riddle Scholarly Commons 2025 · Journal article (JAAER)
Political Turbulence and Aviation Safety: A Cross-National Analysis of Political Stability's Effects on Aviation Accidents
To what extent does political stability affect aviation safety? This research aims to link domestic political conditions and public safety through the consideration of aviation accident frequency.
Browse the full corpus — academia portal ↗