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A qualitative analysis of social and emotional perspectives of airline passengers during the COVID-19 pandemic

Published 2023-08-29 From Embry-Riddle Aeronautical University 6 authors
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Attribution

This is the abstract and citation. Full text lives at Embry-Riddle Scholarly Commons — we link out rather than host. All credit to the authors and Embry-Riddle Aeronautical University.

Abstract

Verbatim from Embry-Riddle Scholarly Commons. Not paraphrased, not summarized.

This paper investigated how willing participants were to fly during COVID-19, and found that their major concerns involved fear and trust issues with airlines, information, and other people.

Authors

  • Lamb, Tracy L. Embry-Riddle Aeronautical University
  • Ruskin, Keith J. Embry-Riddle Aeronautical University
  • Rice, Stephen Embry-Riddle Aeronautical University
  • Khorassani, Leili Embry-Riddle Aeronautical University
  • Winter, Scott R. Embry-Riddle Aeronautical University
  • Truong, Dothang Embry-Riddle Aeronautical University

Citation: Lamb, Tracy L., Ruskin, Keith J., Rice, Stephen , et al. (2023). A qualitative analysis of social and emotional perspectives of airline passengers during the COVID-19 pandemic. Embry-Riddle Aeronautical University. Embry-Riddle Scholarly Commons ID oai:commons.erau.edu:faculty-research-projects-1038. https://commons.erau.edu/faculty-research-projects/79 ↗