Reflective Judgment and Assertive Behavior in Crew Resource Management: A Theoretical Approach

Abstract

Verbatim from Embry-Riddle Scholarly Commons. Not paraphrased, not summarized.

The recurring theme of pilot error in aircraft accidents provides no startling revelation to aviation professionals and researchers. In an effort to reduce pilot error, which is a major contributor to aircraft accidents, the Federal Aviation Administration (FAA) has mandated that all U.S. airlines incorporate an approved Crew Resource Management (CRM) program into their training curriculums. In a recent rash of accidents involving U.S. airlines, a disturbing question has re-emerged: How can CRM training be maximized effectively? The intent of this article is to examine the concept of reflective judgment and the effects of assertive behavior from a theoretical application to CRM at an early stage of development (the collegiate aviation level), with implications to airline initial and recurrency training.

Author

• Johnson, Jeffrey A Embry-Riddle Aeronautical University