Improving Instructor Quality using the Conversation Analytic Role-play Method (CARM)

Abstract

Verbatim from Embry-Riddle Scholarly Commons. Not paraphrased, not summarized.

The audience will learn about Stokoe’s Conversation Analytic Role-play Method (CARM) (http://www.carmtraining.org) and how it has been used to study and improve talk-in-interaction in professional settings. CARM is a proven, research-based methodology which collects large volumes of recorded audio and/or video particular to a professional setting and then uses detailed transcription and conversation analysis to identify systematic patterns of interaction and problems thereof. Actual excerpts from the dataset are appropriately anonymized and used by facilitators in a workshop setting to create authentic role-play. The presentation will explain how CARM has been applied to help improve flight instructor teaching quality (see JAAER, 2017, 26 (1), Tuccio & Nevile). This research includes the collection and coding of over 100 hours of flight instruction video and audio by consenting pilots, and the subsequent identification of “trainable” interactional moments useful to current and prospective flight instructors. The audience will interactively participate in exemplary CARM training as it has been used at FAA Safety Team seminars. A small excerpt from one trainable follows. At line 21, a check instructor on an instrument stage check asks the student if they will get “positive sensing.” The long pause, throat clearing, and prosody of lines 22-24 make salient a misunderstanding. Through workshop role-play and discussion, instructors can identify the problem and decide how they may avoid a similar pitfall. 21 *INS: no:w are we gonna get (.) positive sensing, (.) on the CDI?22 (1.1)23 *STU: ((clears throat)) 24 *STU: positive sensing? 25 (0.5)26 *INS: yeah.

Author

• Tuccio, William A., Ph.D. Embry-Riddle Aeronautical University

Keywords

• CARM
• Conversation Analysis
• Role Play
• Applied Linguistics
• Aviation and Space Education
• Educational Methods
• Quantitative, Qualitative, Comparative, and Historical Methodologies