The Effect of Corporate Influence in the Short Haul Business Travel Market

Published 2019-08-14 From Headquarters 1 author

Attribution

This is the abstract and citation. Full text lives at NASA NTRS — we link out rather than host. All credit to the authors and Headquarters.

Abstract

Verbatim from NASA NTRS. Not paraphrased, not summarized.

The importance of corporate involvement in the decision making process for business related air travel is being increasingly recognized in the literature. Business travellers consume air services (i.e. they take airline flights), however; they may not be the principal decision-maker in the purchase, Also it is the organization that employs the traveller that incurs the cost for air travel, Consequently this research addresses the relationship between the traveller and the employing organization in the purchase of air travel. In this paper traveller opinions on their corporate travel policy are evaluated using a Likert summated rating scale. The benefits sought, by the traveller, from the air service are also investigated and these benefits are used to segment the short haul business air travel market in the EU. Changes in the market for short haul business travel since the full liberalisation of the aviation market in the EU are evaluated by comparing the data to an earlier study of similar travellers in 1992.

Author

Mason, Keith J. Cranfield Univ.

Citation: Mason, Keith J. (2019). The Effect of Corporate Influence in the Short Haul Business Travel Market. Headquarters. NASA NTRS ID 20000046629. https://ntrs.nasa.gov/citations/20000046629 ↗