NTSB CAROL · Event
Event ERA11CA010
Registry · N414ZW
FAA Aircraft Registry record.
Make / Model
BOMBARDIER INC CL-600-2B19
Year of manufacture
2001 · 9 years old at event
Engine
GE CF34 SERIES
Seats / Engines
55 seats · 2 engines
Last airworthiness date
20011128
ADS-B equipped
Yes — Mode-S A4E550
Registrant of record
AIR WISCONSIN AIRLINES LLC
Source: FAA Aircraft Registry (releasable master file).
Aircraft involved
Probable cause & findings
The passenger's loss of balance while deplaning.
Factual narrative
According to the airline's director of safety, the airplane arrived at the gate and the engines were shut down. While deplaning via the forward entry door stairs, a passenger lost her balance and fell to the ground. The passenger fractured her wrist as a result of the fall. According to the airline's director of safety, the airplane arrived at the gate and the engines were shut down. While deplaning via the forward entry door stairs, a passenger lost her balance and fell to the ground. The passenger fractured her wrist as a result of the fall. Source: NTSB Aviation Accident Database Retrieved: 2026-02-12
NTSB Findings
Hierarchical cause / factor breakdown from the FAA bulk avdata database. Each finding tagged C (Cause) or F (Factor).
- C Personnel issues-Action/decision-Action-Incorrect action performance-Passenger - C
Verbatim from NTSB's published report. Source file
NTSB_2010_ERA11CA010.txt.
Findings + structured fields enriched from FAA avall.mdb.
Full investigation docket on
data.ntsb.gov ↗.
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