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Atlas / NTSB / ERA11CA010

NTSB CAROL · Event

Event ERA11CA010

2010-10-04 New York, New York, United States Airport · LGA Serious 1 aircraft Status: Completed

Registry · N414ZW

FAA Aircraft Registry record.

Make / Model

BOMBARDIER INC CL-600-2B19

Year of manufacture

2001 · 9 years old at event

Engine

GE CF34 SERIES

Seats / Engines

55 seats · 2 engines

Last airworthiness date

20011128

ADS-B equipped

Yes — Mode-S A4E550

Registrant of record

AIR WISCONSIN AIRLINES LLC

Source: FAA Aircraft Registry (releasable master file).

Aircraft involved

Probable cause & findings

The passenger's loss of balance while deplaning.

Factual narrative

According to the airline's director of safety, the airplane arrived at the gate and the engines were shut down. While deplaning via the forward entry door stairs, a passenger lost her balance and fell to the ground. The passenger fractured her wrist as a result of the fall. According to the airline's director of safety, the airplane arrived at the gate and the engines were shut down. While deplaning via the forward entry door stairs, a passenger lost her balance and fell to the ground. The passenger fractured her wrist as a result of the fall. Source: NTSB Aviation Accident Database Retrieved: 2026-02-12

NTSB Findings

Hierarchical cause / factor breakdown from the FAA bulk avdata database. Each finding tagged C (Cause) or F (Factor).

  • C Personnel issues-Action/decision-Action-Incorrect action performance-Passenger - C

Verbatim from NTSB's published report. Source file NTSB_2010_ERA11CA010.txt. Findings + structured fields enriched from FAA avall.mdb. Full investigation docket on data.ntsb.gov ↗.