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01 /  Registration

N76MD is not currently assigned

The FAA Aircraft Registry returns "Cancelled / Not Assigned" for N76MD. There is no aircraft, owner, or airworthiness record currently associated with this number.

Numbers can become unassigned through cancellation, expiration, deregistration, or because they have never been issued.

Verify on FAA Aircraft Inquiry →

02 /  NTSB Records

Events on file with the National Transportation Safety Board

03 /  Airworthiness Directives

Applicable to CESSNA 402B

Federal Aviation Administration airworthiness directives matched to make and model. Each entry links to the Federal Register publication.

  • Jun 12, 2023

    Airworthiness Directives; Various Airplanes, Helicopters, and Engines

    The FAA is adopting a new airworthiness directive (AD) for turbocharged, reciprocating engine-powered airplanes and helicopters and turbocharged, reciprocating engines with a certain v-band coupling installed. This AD was prompted by multiple failures of spot-welded, multi-segment v-band couplings at the tailpipe to the turbocharger exhaust housing flange (…

  • Jul 27, 2022

    Airworthiness Directives; Various Airplanes, Helicopters, and Engines

    The FAA proposes to adopt a new airworthiness directive (AD) for turbocharged, reciprocating engine-powered airplanes and helicopters and turbocharged, reciprocating engines with a certain v- band coupling installed. This proposed AD was prompted by multiple failures of spot-welded, multi-segment v-band couplings at the tailpipe to the turbocharger exhaust…

  • May 8, 2018

    Airworthiness Directives; Textron Aviation Inc. Airplanes

    We are revising Airworthiness Directive (AD) 2018-03-03 for certain Textron Aviation Inc. Models 401, 401A, 401B, 402, 402A, 402B, 402C, 411, 411A, 414, 414A, 421, 421A, 421B, 421C, and 425 airplanes. AD 2018-03-03 required repetitively inspecting the left and the right forward lower carry through spar cap for cracks and replacing the carry through spar cap…

  • Feb 13, 2018

    Airworthiness Directives; Textron Aviation Inc. Airplanes

    We are adopting a new airworthiness directive (AD) for certain Textron Aviation Inc. Models 401, 401A, 401B, 402, 402A, 402B, 402C, 411, 411A, 414, 414A 421, 421A, 421B, 421C, and 425 airplanes. This AD requires repetitively inspecting the left and the right forward lower carry through spar cap for cracks and replacing the carry through spar if cracks are f…

  • Aug 26, 2016

    Airworthiness Directives; Textron Aviation, Inc. Airplanes

    We are superseding Airworthiness Directive (AD) 2016-07-24 for all Textron Aviation, Inc. Models 310 through 310R, E310H, E310J, T310P through T310R, 310J-1, 320 through 320F, 320-1, 335, 340, 340A, 401 through 401B, 402 through 402C, 411, 411A, 414, 414A, and 421 through 421C airplanes (type certificates 3A10, 3A25, and A7CE previously held by Cessna Aircr…

  • Apr 11, 2016

    Airworthiness Directives; Textron Aviation, Inc. Airplanes

    We are adopting a new airworthiness directive (AD) for all Textron Aviation, Inc. Models 310 through 310R, E310H, E310J, T310P through T310R, 310J-1, 320 through 320F, 320-1, 335, 340, 340A, 401 through 401B, 402 through 402C, 411, 411A, 414, 414A, and 421 through 421C airplanes (type certificates 3A10, 3A25, and A7CE previously held by Cessna Aircraft Comp…

  • Feb 18, 2009

    Airworthiness Directives; Cessna Aircraft Company Models 401, 401A, 401B, 402, 402A, and 402B Airplanes

    The FAA is adopting a new airworthiness directive (AD) for certain Cessna Aircraft Company (Cessna) Models 401, 401A, 401B, 402, 402A, and 402B airplanes. This AD requires an inspection of the auxiliary wing spar near the location where the main landing gear trunnion is mounted for cracks; immediate replacement if cracks of 0.5 inch or more are found; repet…

  • Oct 12, 2005

    Airworthiness Directives; The Cessna Aircraft Company Models 401, 401A, 401B, 402, 402A, 402B, 402C, 404, 411, 411A, 414, 414A, 421, 421A, 421B, 421C, 425, and 441 Airplanes

    The FAA adopts a new airworthiness directive (AD) for certain The Cessna Aircraft Company (Cessna) Models 401, 401A, 401B, 402, 402A, 402B, 402C, 404, 411, 411A, 414, 414A, 421, 421A, 421B, 421C, 425, and 441 airplanes equipped with certain avionics bus circuit breaker switches. This AD requires you to inspect the avionics bus circuit breaker switch to dete…

  • Sep 9, 2005

    Airworthiness Directives; Goodrich De-icing and Specialty Systems “FASTprop” Propeller De-icers

    The FAA is adopting a new airworthiness directive (AD) for Goodrich De-icing and Specialty Systems "FASTprop" propeller de- icers, part numbers P4E1188 series, P4E1601 series, P4E2200 series, P4E2271-10, P4E2575-7, P4E2575-10, P4E2598-10, P5855BSW, P6199SW, P6592SW, P6662SW, and P6975-11, installed. This AD requires inspection, repair, or replacement of tho…

  • Jul 14, 2005

    Airworthiness Directives; Hartzell Propeller Inc. Models HC-B3TN-2, HC-B3TN-3, HC-B3TN-5, HC-B3MN-3, HC-B4TN-3, HC-B4TN-5, HC-B4MN-5, HC-B4MP-3, HC-B4MP-5, and HC-B5MP-3 Propellers

    The FAA is adopting a new airworthiness directive (AD) for Hartzell Propeller Inc. models HC-B3TN-2, HC-B3TN-3, HC-B3TN-5, HC- B3MN-3, HC-B4TN-3, HC-B4TN-5, HC-B4MN-5, HC-B4MP-3, HC-B4MP-5, and HC- B5MP-3 propellers, installed with propeller mounting bolts, part number (P/N) B-3339. This AD requires initial and repetitive visual inspections and torque check…

  • Jun 28, 2005

    Airworthiness Directives; Cessna Aircraft Company Models 401, 401A, 401B, 402, 402A, 402B, 411, and 411A Airplanes

  • Jun 14, 2005

    Airworthiness Directives; Cessna Aircraft Company Models 402C and 414A Airplanes

    The FAA is adopting a new airworthiness directive (AD) to supersede AD 2005-05-52 (70 FR 13362, March 21, 2005), which applies to all Cessna Aircraft Company (Cessna) Models 402C and 414A airplanes. AD 2005-05-52 currently requires you to eddy current inspect the forward wing spars and visually inspect the aft and auxiliary spars. This AD is the result of f…

  • Jun 14, 2005

    Airworthiness Directives; Cessna Aircraft Company Models 401, 401A, 401B, 402, 402A, 402B, 411, and 411A Airplanes

    The FAA is adopting a new airworthiness directive (AD) to supersede AD 79-10-15, which applies to all Cessna Aircraft Company (Cessna) Models 401, 401A, 401B, 402, 402A, 402B, 411, and 411A airplanes. AD 79-10-15 currently requires repetitive inspections of the right and left wing spar lower cap areas for fatigue cracks and requires wing spar cap repair or…

  • Jun 9, 2005

    Airworthiness Directives; The Cessna Aircraft Company Models 401, 401A, 401B, 402, 402A, 402B, 402C, 404, 411, 411A, 414, 414A, 421, 421A, 421B, 421C, 425, and 441 Airplanes

    The FAA proposes to adopt a new airworthiness directive (AD) for certain The Cessna Aircraft Company (Cessna) Models 401, 401A, 401B, 402, 402A, 402B, 402C, 404, 411, 411A, 414, 414A, 421, 421A, 421B, 421C, 425, and 441 airplanes equipped with certain avionics bus circuit breaker switches. This proposed AD would require you to inspect the avionics bus circu…

  • Apr 6, 2005

    Airworthiness Directives; Goodrich De-icing and Specialty Systems “FASTprop” Propeller De-icers

    The FAA proposes to adopt a new airworthiness directive (AD) for Goodrich De-icing and Specialty Systems "FASTprop" propeller de- icers, part numbers P4E1188 series, P4E1601 series, P4E2200 series, P4E2271-10, P4E2575-7, P4E2575-10, P4E2598-10, P5855BSW, P6199SW, P6592SW, P6662SW, and P6975-11, installed. This proposed AD would require inspection, repair, o…

  • Jan 19, 2005

    Airworthiness Directives; GARMIN International Inc. GTX 33, GTX 33D, GTX 330, and GTX 330D Mode S Transponders

    The FAA is adopting a new airworthiness directive (AD) to supersede Airworthiness Directive 2004-10-15, which applies to certain GTX 330 and GTX 330D Mode S transponders that are installed on airplanes. AD 2004-10-15 currently requires you to install GTX 330/330D Software Upgrade Version 3.03, 3.04, or 3.05. This AD applies to certain GTX 33, GTX 33D, GTX 3…

  • Oct 7, 2004

    Airworthiness Directives; GARMIN International Inc. GTX 33, GTX 33D, GTX 330, and GTX 330D Mode S Transponders

    The FAA proposes to supersede Airworthiness Directive (AD) 2004-10-15, which applies to certain GTX 330 and GTX 330D Mode S transponders that are installed on airplanes. AD 2004-10-15 currently requires you to install GTX 330/330D Software Upgrade Version 3.03, 3.04, or 3.05. This proposed AD applies to certain GTX 33, GTX 33D, GTX 330, and GTX 330D Mode S…

  • May 25, 2004

    Airworthiness Directives; Cessna Aircraft Company Models 401, 401A, 401B, 402, 402A, 402B, 402C, 411, 411A, and 414A Airplanes

    This document withdraws two notices of proposed rulemaking (NPRMs) that would have applied to Cessna Aircraft Company (Cessna) Models 401, 401A, 401B, 402, 402A, 402B, 402C, 411, 411A, and 414A airplanes. The proposed ADs would have superseded existing ADs and would have required you to repetitively inspect the wing spar caps of all airplanes for fatigue cr…

  • May 21, 2004

    Airworthiness Directives; GARMIN International Inc. GTX 330 Mode S Transponders and GTX 330D Diversity Mode S Transponders

    The FAA adopts a new airworthiness directive (AD) for certain GARMIN International Inc. GTX 330/GTX 330D Mode S transponders that are installed on aircraft. This AD requires you to install GTX 330/330D Software Upgrade Version 3.03, 3.04, or 3.05. This AD is the result of observations that the GTX 330 and GTX 330D may detect, from other aircraft, the S1 (su…

  • Jan 27, 2004

    Airworthiness Directives; Cessna Aircraft Company Models 401, 401A, 401B, 402, 402A, 402B, 402C, 411, and 411A, and 414A Airplanes; Notice of Public Meeting

    This document reopens the comment periods and announces a public meeting on the subject proposed airworthiness directives (ADs) that would apply to Cessna Aircraft Company (Cessna) Models 401, 401A, 401B, 402, 402A, 402B, 402C, 411, and 411A, and 414A airplanes. The proposed ADs would supersede existing ADs and would require you to repetitively inspect the…

  • Dec 30, 2003

    Airworthiness Directives; GARMIN International Inc. GTX 330 Mode S Transponders and GTX 330D Diversity Mode S Transponders

    The FAA proposes to adopt a new airworthiness directive (AD) for certain GARMIN International Inc. GTX 330/GTX 330D Mode S transponders. This proposed AD would require you to install GTX 330/ 330D Software Upgrade Version 3.03. This proposed AD is the result of observations that the GTX 330 and GTX 330D may detect, from other aircraft, the S1 (suppression)…

  • Oct 3, 2003

    Airworthiness Directives; Cessna Aircraft Company Models 401, 401A, 401B, 402, 402A, 402B, 411, and 411A Airplanes

    This document proposes to revise an earlier proposed airworthiness directive (AD) that would supersede Airworthiness Directive (AD) 79-10-15 R2, which applies to all Cessna Aircraft Company (Cessna) Models 401, 401A, 401B, 402, 402A, 402B, 411, and 411A airplanes. AD 79-10-15 R2 currently requires repetitive inspections of the right and left wing spar lower…

  • Aug 1, 2003

    Airworthiness Directives; Cessna Aircraft Company Models 401, 401A, 401B, 402, 402A, 402B, 411, and 411A Airplanes

    This document provides additional time for the public to comment on a proposal to supersede Airworthiness Directive (AD) 79-10- 15 R2, which applies to all Cessna Aircraft Company (Cessna) Models 401, 401A, 401B, 402, 402A, 402B, 411, and 411A airplanes. AD 79-10-15 R2 currently requires repetitive inspections of the right and left wing spar lower cap areas…

  • May 15, 2003

    Airworthiness Directives; Cessna Aircraft Company Models 401, 401A, 401B, 402, 402A, 402B, 411, and 411A Airplanes

    This document proposes to supersede Airworthiness Directive (AD) 79-10-15 R2, which applies to all Cessna Aircraft Company (Cessna) Models 401, 401A, 401B, 402, 402A, 402B, 411, and 411A airplanes. AD 79-10-15 R2 currently requires repetitive inspections of the right and left wing spar lower cap areas for fatigue cracks and requires wing spar cap repair or…

  • May 15, 2003

    Airworthiness Directives; Cessna Aircraft Company Models 402C and 414A Airplanes

    This document proposes to supersede Airworthiness Directive (AD) 2000-23-01, which applies to all Cessna Aircraft Company (Cessna) Model 402C airplanes. AD 2000-23-01 currently requires repetitive inspections of the forward, aft, and auxiliary wing spars for cracks, and repair or replacement as necessary. Cessna has performed fatigue and crack growth analys…

  • Jan 19, 2000

    Airworthiness Directives; Cessna Aircraft Company 300 and 400 Series Airplanes

    This amendment supersedes Airworthiness Directive (AD) 75-23- 08 R5, which currently requires repetitively inspecting and replacing or repairing the exhaust system on certain Cessna Aircraft Company (Cessna) 300 and 400 series airplanes. The requirements of this AD replace the inspections and replacements that are required by AD 75-23- 08 R5 with inspection…

  • Jul 6, 1999

    Airworthiness Directives; Cessna Aircraft Company 300 and 400 Series Airplanes

    This document proposes to supersede Airworthiness Directive (AD) 75-23-08 R5, which currently requires repetitively inspecting and replacing or repairing the exhaust system on certain Cessna Aircraft Company (Cessna) 300 and 400 series airplanes. The proposed AD would replace the inspections and replacements that are required by AD 75-23- 08 R5 with inspect…

  • Nov 17, 1998

    Airworthiness Directives; Parker Hannifan Airborne Dry Air Pumps, Conversion Kits, and Coupling Kits

    This document publishes in the Federal Register an amendment adopting Airworthiness Directive (AD) 98-23-01, which was sent previously to all known U.S. owners and operators of aircraft and engines equipped with certain Parker Hannifin Airborne dry air pumps, conversion kits, and coupling kits, utilizing part number (P/N) B1-19-1 flexible coupling that has…

  • Oct 22, 1998

    Airworthiness Directives; Cessna Aircraft Company 310, T310, 320, 401, 402, 411, and 421 Series Airplanes

    This document proposes to revise an earlier proposed airworthiness directive (AD) that would have applied to certain Cessna 310, T310, 320, 401, 402, 411, and 421 series airplanes. The previous document would have superseded AD 72-14-08 R1, which currently requires repetitively inspecting the fuel and oil flexible hose lines for leakage or evidence of any d…

  • Oct 9, 1998

    Airworthiness Directives; Twin Commander Aircraft Corporation Model 680FL Airplanes

    This document proposes to adopt a new airworthiness directive (AD) that would apply to Twin Commander Aircraft Corporation (Twin Commander) Model 680FL airplanes. The proposed AD would require revising the FAA-approved Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cu…

  • Sep 28, 1998

    Airworthiness Directives; Twin Commander Aircraft Corporation Models 500, 500-A, 500-B, 500-S, 500-U, 520, 560, 560-A, 560-E, 560-F, 680, 680-E, 680FL(P), 680T, 680V, 680W, 681, 685, 690, 690A, 690B, 690C, 690D, 695, 695A, 695B, and 720 Airplanes

    This amendment adopts a new airworthiness directive (AD) that applies to Twin Commander Aircraft Corporation Models 500, 500-A, 500- B, 500-S, 500-U, 520, 560, 560-A, 560-E, 560-F, 680, 680-E, 680FL(P), 680T, 680V, 680W, 681, 685, 690, 690A, 690B, 690C, 690D, 695, 695A, 695B, and 720 airplanes. This action requires revising the FAA-approved Airplane Flight…

  • Sep 24, 1998

    Airworthiness Directives; Pilatus Aircraft Ltd. Models PC-12 and PC-12/45 Airplanes

    This amendment adopts a new airworthiness directive (AD) that applies to Pilatus Aircraft Ltd. Models PC-12 and PC-12/45 airplanes. This AD requires revising the FAA-approved Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohibit the use of various fl…

  • Jun 8, 1998

    Airworthiness Directives; Raytheon Aircraft Company 200 Series Airplanes

    This document proposes to adopt a new airworthiness directive (AD) that would apply to Raytheon Aircraft Company (Raytheon) 200 series airplanes. The proposed AD would require revising the FAA- approved Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or pr…

  • Jun 8, 1998

    Airworthiness Directives; Cessna Aircraft Company Model T210R Airplanes

    This document proposes to adopt a new airworthiness directive (AD) that would apply to Cessna Aircraft Company (Cessna) Model T210R airplanes. The proposed AD would require revising the FAA-approved Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohib…

  • Mar 4, 1998

    Airworthiness Directives; SIAI Marchetti, S.r.1 Models SF600 and SF600A Airplanes

    This amendment adopts a new airworthiness directive (AD) that applies to SIAI Marchetti, S.r.1 Models SF600 and SF600A airplanes. This action requires revising the FAA-approved Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohibit the use of various…

  • Mar 4, 1998

    Airworthiness Directives; Cessna Aircraft Company Models T210N, P210N, and P210R Airplanes

    This amendment adopts a new airworthiness directive (AD) that applies to Cessna Aircraft Company Models T210N, P210N, and P210R airplanes. This action requires revising the FAA-approved Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohibit the use of…

  • Feb 18, 1998

    Airworthiness Directives; McDonnell Douglas Model DC-3 and DC-4 Series Airplanes

    This amendment adopts a new airworthiness directive (AD), applicable to all McDonnell Douglas Model DC-3 and DC-4 series airplanes, that requires revising the Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohibit the use of various flight control dev…

  • Feb 18, 1998

    Airworthiness Directives; Gulfstream Model G-159 Series Airplanes

    This amendment adopts a new airworthiness directive (AD), applicable to all Gulfstream Model G-159 series airplanes, that requires revising the Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohibit the use of various flight control devices while in s…

  • Feb 18, 1998

    Airworthiness Directives; Sabreliner Model 40, 60, 70, and 80 Series Airplanes

    This amendment adopts a new airworthiness directive (AD), applicable to certain Sabreliner Model 40, 60, 70, and 80 series airplanes, that requires revising the Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohibit the use of various flight control d…

  • Feb 18, 1998

    Airworthiness Directives; Cessna Model 500, 501, 550, 551, and 560 Series Airplanes

    This amendment adopts a new airworthiness directive (AD), applicable to certain Cessna Model 500, 501, 550, 551, and 560 series airplanes, that requires revising the Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohibit the use of various flight cont…

  • Feb 18, 1998

    Airworthiness Directives; Fairchild Model F27 and FH227 Series Airplanes

    This amendment adopts a new airworthiness directive (AD), applicable to all Fairchild Model F27 and FH227 series airplanes, that requires revising the Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohibit the use of various flight control devices whi…

  • Feb 18, 1998

    Airworthiness Directives; Lockheed Model L-14 and L-18 Series Airplanes

    This amendment adopts a new airworthiness directive (AD), applicable to all Lockheed Model L-14 and L-18 Series Airplanes, that requires revising the Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohibit the use of various flight control devices whil…

  • Feb 18, 1998

    Airworthiness Directives; Gulfstream American (Frakes Aviation) Model G-73 (Mallard) and G-73T Series Airplanes

    This amendment adopts a new airworthiness directive (AD), applicable to all Gulfstream American (Frakes Aviation) Model G-73 (Mallard) and G-73T series airplanes, that requires revising the Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohibit the us…

  • Feb 18, 1998

    Airworthiness Directives; Mitsubishi Model YS-11 and YS-11A Series Airplanes

    This amendment adopts a new airworthiness directive (AD), applicable to all Mitsubishi Model YS-11 and YS-11A series airplanes, that requires revising the Airplane Flight Manual (AFM) to specify procedures that will prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohibit the use of various flight control devices…

  • Feb 17, 1998

    Airworthiness Directives; SOCATAGroupe AEROSPATIALE, Model TBM 700 Airplanes

    This amendment adopts a new airworthiness directive (AD) that applies to SOCATA--Groupe AEROSPATIALE, Model TBM 700 airplanes. This action requires revising the FAA-approved Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohibit the use of various fli…

  • Feb 17, 1998

    Airworthiness Directives; The New Piper Aircraft Corporation Models PA-46-310P and PA-46-350P Airplanes

    This amendment adopts a new airworthiness directive (AD) that applies to The New Piper Aircraft Corporation Models PA-46-310P and PA- 46-350P airplanes. This action requires revising the FAA-approved Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in severe icing conditions (as determined by certain visual cues), limit or prohi…

  • Feb 17, 1998

    Airworthiness Directives; Raytheon Aircraft Company Models E55, E55A, 58, 58A, 58P, 58PA, 58TC, 58TCA Airplanes, and 60, 65-B80, 65- B90, 90, F90, 100, 300, and B300 Series Airplanes

    This amendment adopts a new airworthiness directive (AD) that applies to Raytheon Aircraft Company Models E55, E55A, 58, 58A, 58P, 58PA, 58TC, 58TCA airplanes, and 60, 65-B80, 65-B90, 90, F90, 100, 300, and B300 series airplanes. This action requires revising the FAA- approved Airplane Flight Manual (AFM) to specify procedures that would prohibit flight in…

  • Feb 17, 1998

    Airworthiness Directives; AeroSpace Technologies of Australia Pty Ltd. Models N22B and N24A Airplanes

    This amendment adopts a new airworthiness directive (AD) that applies to certain AeroSpace Technologies of Australia (ASTA) Models N22B and N24A airplanes. This action requires revising the FAA-approved airplane flight manual (AFM) to specify procedures that will prohibit flight in severe icing conditions (as determined by certain visual cues), limit or pro…

04 /  Service Difficulty Reports

FAA SDR filings

The FAA does not currently expose a public API for Service Difficulty Reports. We do not back-fill or paraphrase. Search the FAA SDR portal directly →

05 /  Related

More on Cessna 402B in the Atlas

Cessna 402B type page → — 50 registered · 48 ADs · 13 NTSB records

Recent NTSB events · this type

Search the full US registry → · All airworthiness directives → · Accident & safety surface →

06 /  Sources & Methodology

Every fact on this page links to its primary US-government source

We render only what the agency publishes. Found a factual error? Report it → We acknowledge within 5 business days and resolve within 14.