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Atlas / NTSB / DCA18CA294

NTSB CAROL · Event

Event DCA18CA294

2018-09-26 Dallas, Texas, United States Airport · DFW Serious 1 aircraft Status: Completed

Registry · N994AN

FAA Aircraft Registry record.

Make / Model

AIRBUS A321-231

Year of manufacture

2016 · 2 years old at event

TCDS

A28NM · AIRBUS SAS

Engine

IAE V2533-A5

Seats / Engines

379 seats · 2 engines

Last airworthiness date

20161115

ADS-B equipped

Yes — Mode-S ADE18C

Registrant of record

AMERICAN AIRLINES INC

Source: FAA Aircraft Registry (releasable master file).

Aircraft involved

Probable cause & findings

a passenger leaving a bag in the aisle that the flight attendant tripped over.

Factual narrative

On September 26, 2018, at about 1200 CDT, American Airlines flight 2308, an Airbus A321, N994AN, was still at the gate at Dallas-Fort Worth International Airport (DFW), Dallas-Fort Worth, Texas, when a flight attendant tripped over a bag and injured her ankle. Of the 186 passengers and crew onboard, one flight attendant received a serious injury. The flight was scheduled to operate under 14 Code of Federal Regulations Part 121 as a domestic passenger flight from DFW to Sacramento International Airport (SMF), Sacramento, California. The injury occurred after the main cabin door had been closed but before the airplane had been pushed back. The injured flight attendant was unable to walk and was assisted off the airplane after the jet bridge was repositioned. The fight attendant was transported to an local urgent care facility where she was diagnosed with a broken ankle. On September 26, 2018, at about 1200 CDT, American Airlines flight 2308, an Airbus A321, N994AN, was still at the gate at Dallas-Fort Worth International Airport (DFW), Dallas-Fort Worth, Texas, when a flight attendant tripped over a bag and injured her ankle.   Of the 186 passengers and crew onboard, one flight attendant received a serious injury.  The flight was scheduled to operate under 14 Code of Federal Regulations Part 121 as a domestic passenger flight from DFW to Sacramento International Airport (SMF), Sacramento, California. The injury occurred after the main cabin door had been closed but before the airplane had been pushed back.  The injured flight attendant was unable to walk and was assisted off the airplane after the jet bridge was repositioned. The fight attendant was transported to an local urgent care facility where she was diagnosed with a broken ankle. Source: NTSB Aviation Accident Database Retrieved: 2026-02-12

NTSB Findings

Hierarchical cause / factor breakdown from the FAA bulk avdata database. Each finding tagged C (Cause) or F (Factor).

  • C Personnel issues-Miscellaneous-(general)-(general)-Passenger - C

Verbatim from NTSB's published report. Source file NTSB_2018_DCA18CA294.txt. Findings + structured fields enriched from FAA avall.mdb. Full investigation docket on data.ntsb.gov ↗.