NTSB CAROL · Event
Event DEN03LA096
Aircraft involved
Probable cause & findings
the ground personnel's failure to maintain aircraft/ground vehicle clearance, resulting in the collision. Contributing factors include ground communications not coordinated by the ground personnel and the airport vehicle.
Factual narrative
On June 2, 2003, approximately 1740 mountain daylight time, an Embraer, EMB-120ER, N299UX, operated by Great Lakes Aviation as flight 5120, was substantially damaged when it struck a ramp vehicle while taxiing to its gate at Denver International Airport (DEN), Denver, Colorado. The 2 airline transport pilots, 1 flight attendant, and 24 passengers were uninjured. The scheduled domestic flight was operating under Title 14 CFR Part 121 on an IFR flight plan. Visual meteorological conditions prevailed for the flight that originated in Dickinson, North Dakota, at approximately 1530. According to the pilot, he was "following the ramp agent's marshalling signals" while parking the airplane in Zone 4 at DEN. The pilot initiated a right turn as signaled and stopped when he lost sight of the ramp agent. The ramp agent had bent down to move a set of wheel chocks. The ramp agent "came back into [the pilot's] view after a few seconds and gave [him] the command to continue [his] right turn." Once the turn was initiated, it "became difficult to move [the airplane] without having to use more power than should be required." The pilot stopped the airplane and, upon exiting, discovered that the airplane had come in contact with one of the ramp vehicles." The tug operator stated he had observed the airplane stop and thought it was finished with the parking and ready for service. He positioned the tug and baggage cart behind the airplane to unload baggage. The airplane began to move again and he was unable to move the vehicle before the collision occurred. The ramp agent did not see the tug move in behind the airplane prior to re-initiating the turn. The airplane's right aft fuselage was crushed inward puncturing the aft cabin pressure bulkhead. According to the pilot, he was "following the ramp agent's marshalling signals" while parking the airplane. He initiated a right turn as signaled and stopped when he lost sight of the ramp agent. The ramp agent had bent down to move a set of wheel chocks. The ramp agent "came back into [the pilot's] view after a few seconds and gave [him] the command to continue [his] right turn." Once the turn was initiated, it "became difficult to move [the airplane] without having to use more power than should be required." The pilot stopped the airplane and upon exiting, discovered that the airplane had come in contact with one of the ramp vehicles." The airplane's right aft fuselage was crushed inward puncturing the aft cabin pressure bulkhead. The tug operator stated he had observed the airplane stop and thought it was finished parking and ready for service. He positioned the tug and baggage cart behind the airplane to unload baggage. The airplane began to move again and he was unable to move the tug before the collision occurred. The ramp agent did not see the tug move in behind the airplane prior to re-initiating the airplane turn. Source: NTSB Aviation Accident Database (Pre-2008 Archive) Retrieved: 2026-02-12
Verbatim from NTSB's published report. Source file
NTSB_2003_DEN03LA096.txt.
Findings + structured fields enriched from FAA avall.mdb.
Full investigation docket on
data.ntsb.gov ↗.
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