NTSB CAROL · Event
Event ERA12CA028
Registry · N9268C
FAA Aircraft Registry record.
Make / Model
DJI MATRICE 200
ADS-B equipped
Yes — Mode-S ACD7E7
Registrant of record
SKYSKOPES INC
Source: FAA Aircraft Registry (releasable master file).
Aircraft involved
Probable cause & findings
The pilot's inadequate knowledge of the airplane's emergency gear extension procedures, which resulted in his failure to successfully perform a manual extension of the landing gear.
Factual narrative
According to the pilot/owner, the airplane experienced a loss of electrical power and he decided to return to the airport. On the downwind leg of the traffic pattern, the pilot moved the landing gear lever to the down position, but did not see the three green lights or hear the landing gear extend. He then called a maintenance facility located at the airport and asked them to verify if the landing gear was down while he performed a low pass over the runway. The maintenance personnel indicated that the gear was not down, and the pilot attempted an emergency gear extension procedure. After another low pass, the maintenance personnel stated that the gear was extended and the pilot landed the airplane. During the landing roll, the right main landing gear collapsed, the airplane veered off the runway, and impacted a runway light, which resulted in substantial damage to the right wing. A postaccident inspection of the airplane by a Federal Aviation Administration (FAA) inspector revealed that the battery had been removed prior to his arrival, therefore, the reason for the electrical failure could not be determined. Examination and operation of the landing gear revealed no anomalies. The pilot owned the airplane for about 8 years prior to the accident, and had accumulated 1,650 hours of flight time in make and model. When asked by the FAA inspector, the pilot could not successfully perform nor articulate the emergency gear extension procedure. The pilot was then handed the Pilot's Operating Handbook (POH) and asked to locate the procedure in the handbook. The pilot was unable to locate the emergency landing gear extension procedure in the POH. According to the pilot/owner, the airplane sustained a loss of electrical power, and he decided to return to the airport. On the downwind leg of the traffic pattern, the pilot moved the landing gear lever to the down position but did not see the three green lights or hear the landing gear extend. He then called a maintenance facility located at the airport and asked them to verify if the landing gear was down while he performed a low pass over the runway. The maintenance personnel indicated that the gear was not down; the pilot attempted an emergency gear extension procedure. After another low pass, the maintenance personnel stated that the gear was extended, and the pilot landed the airplane. During the landing roll, the right main landing gear collapsed, and the airplane veered off the runway, impacting a runway light, which resulted in substantial damage to the right wing. A postaccident examination of the airplane revealed that the battery had been removed, and, therefore, the reason for an electrical failure could not be determined. Examination and operation of the landing gear revealed no anomalies. The pilot owned the airplane for about 8 years prior to the accident and had accumulated 1,650 hours of flight time in the make and model; however, the pilot could not successfully perform or articulate the emergency gear extension procedure. The pilot was also unable to locate the emergency landing gear extension procedure in the pilot’s operating handbook. Source: NTSB Aviation Accident Database Retrieved: 2026-02-12
NTSB Findings
Hierarchical cause / factor breakdown from the FAA bulk avdata database. Each finding tagged C (Cause) or F (Factor).
- C Personnel issues-Action/decision-Action-Incorrect action performance-Pilot - C
- C Aircraft-Aircraft systems-Landing gear system-Gear extension and retract sys-Incorrect use/operation - C
- — Aircraft-Aircraft systems-Electrical power system-(general)-Not specified
- C Personnel issues-Experience/knowledge-Knowledge-Knowledge of procedures-Pilot - C
Verbatim from NTSB's published report. Source file
NTSB_2011_ERA12CA028.txt.
Findings + structured fields enriched from FAA avall.mdb.
Full investigation docket on
data.ntsb.gov ↗.
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Related research
What the literature says.
Academic papers and agency reports matching this event's aircraft type or causal vocabulary (maintenance). Sourced from NASA NTRS, NTSB Safety Studies, FAA CAMI, AOPA Air Safety Institute, Embry-Riddle Scholarly Commons, arXiv, and the Semantic Scholar academic graph.
- Embry-Riddle Scholarly Commons 2026 · Journal article (IJAAA)
From Reactive to Predictive: A hybrid Trust-Mediated Adoption Framework for Data-Driven Maintenance in Distributed-Authority Aviation Environments
Modern aviation maintenance operates within increasingly data-intensive technological environments, yet the operational integration of predictive maintenance into routine decision-making remains incon…
- Semantic Scholar 2025 · Article (Applied Sciences)
Decision-Making Framework for Aviation Safety in Predictive Maintenance Strategies
The implementation of predictive maintenance (PM) in aviation presents unique challenges due to strict safety requirements, complex operational environments, and regulatory constraints.
- Embry-Riddle Scholarly Commons 2024 · Journal article (JAAER)
Low-Resource Automatic Speech Recognition Domain Adaptation – A Case-Study in Aviation Maintenance
With timeliness and efficiency being critical in the aviation maintenance industry, the need has been growing for smart technological solutions that optimize and streamline the different underlying ta…
- Embry-Riddle Scholarly Commons 2024 · Journal article (JAAER)
A New Trajectory in UAV Safety: Leveraging Reinforcement Learning for Distance Maintenance Under Wind Variations
In the field of aviation, safety is a critical cornerstone, and the operation of Unmanned Aerial Vehicle (UAV) systems is deeply connected with this principle.
- Embry-Riddle Scholarly Commons 2024 · Journal article (IJAAA)
Just Culture in Aviation: A Metaphorical Study on Aircraft Maintenance Students
Just Culture, a sub-dimension of safety culture, has been a prominent and debated topic in aviation safety in recent years.
- Embry-Riddle Scholarly Commons 2024 · Journal article (IJAAA)
Performance PRISM: A Comprehensive Framework For Performance Measurement In Aircraft Maintenance
Aircraft maintenance is governed by rigorous safety requirements and high operational complexity, demanding robust performance measurement frameworks to ensure optimal maintenance practices.
Browse the full corpus — academia portal ↗